V-Mania does not return phone calls?

[Bad_Byte]

I ordered a set of windows almost 3 weeks ago. I was told they had shipped on Friday the 12th (wasn't given a tracking number). Since then I have neither received the windows or received a return phone call. I have tried 4 times and left my number each time. Nothing!!!

Am I really asking too much here? I waited patiently for the deilvery date to approach and pass. After that I figure its time to call and find out what's going on. Unforutnately they don't respond.

Has anyone else had trouble contacting them once they have your money?

I was considering a top as well but with customer service (which means a lot) like this I don't know.

Seems like a poor way to do business.

 

[99 R/T 10]

Biff over there at V-Mania is the best there is. He just does it right.

Mike

 

[Bad_Byte]

WOW! I feel like an apology and my sincere condolences are in order.

First, I would like to retract my question above, IT HAS BEEN ANSWERED. I am more than satisfied with it. V-Mania DOES return phone calls (when they are in town). Very unfortunate circumstances surround why my calls weren't returned until this morning.

Second, My sincere condolences to the family and everyone at V-mania.

Last but not least, I would certainly do business with the folks at V-mania again and I'm sure I will.

Thanks for listening.