Power Window Adjustment problem

johniew398 · Mar 16, 2013

I have an 08 ACR. Recently the passenger side power window wants to travel up too far/high.

I searched the forum for similar issues and fixes since there wasn't anything in my manual. Most of the references are for models prior to 08 and
talk about have to take off the door cover and adjust with a torx wrench or in some cases a control module going bad.

On any other vehicle this would be a "memory" issue and you would be told a series of steps to adjust the travel.

I can't believe it is this much trouble even if our cars are hand built.

rukcus · Mar 16, 2013

I have read that if you hold down the power window switch until the window goes down all the way and continue to hold for an additional 3 seconds it recalibrates the travel. This problem occers after the cars battery has gone flat for a while.

johniew398 · Mar 16, 2013

rukcus said:
I have read that if you hold down the power window switch until the window goes down all the way and continue to hold for an additional 3 seconds it recalibrates the travel. This problem occers after the cars battery has gone flat for a while.

THANKS. I am going to try that. My battery is probably five years old and I am going to replace it when I change the oil this next time.

rukcus · Mar 16, 2013

Have you left your car without a battery for a while or have you had to boost it after a long time of storage? Because if your battery has been fine without issue then I don't think replacing it right away is the solution.

Brian E · Mar 16, 2013

To index the Viper windows, try this:

1) Get in car and close the door.
2) Turn the key on to the second position. Don't start.
3) Cycle window down and hold switch for 5 seconds and release.
4) Cycle window up and hold switch for 5 seconds and release.
5) Repeat 2 more times.

Westxsrt10 · Mar 16, 2013

Indexing may temporary fix it. Get ready to replace the window regulater, the plastic joint at the cable/motor connection has probably broke loose. This thread has the whole story>http://forums.viperclub.org/threads/649305-Window-Regulator-GEN-3-4-Archilles-Heel

johniew398 · Mar 16, 2013

rukcus said:
Have you left your car without a battery for a while or have you had to boost it after a long time of storage? Because if your battery has been fine without issue then I don't think replacing it right away is the solution.

I haven't had battery problems and won't replace it for this problem. It's just that I have had the car for four years meaning the battery is five or more years old. Want to replace the battery before I have any issues.

johniew398 · Mar 16, 2013

Brian E said:
To index the Viper windows, try this:

1) Get in car and close the door.
2) Turn the key on to the second position. Don't start.
3) Cycle window down and hold switch for 5 seconds and release.
4) Cycle window up and hold switch for 5 seconds and release.
5) Repeat 2 more times.

Ok, will try that.

dcvickers · Mar 17, 2013

Brian E said:
To index the Viper windows, try this:

1) Get in car and close the door.
2) Turn the key on to the second position. Don't start.
3) Cycle window down and hold switch for 5 seconds and release.
4) Cycle window up and hold switch for 5 seconds and release.
5) Repeat 2 more times.

Has anyone ever actually confirmed this is how to get the window indexing to work again? I took this same advice and it ended up being the "straw that broke the camel's back" for both window regulators (the added stress from holding the button down caused the plastic to pop out of the joint). I installed new regulators in each door and, lo and behold, the windows indexed without me having to do anything.

Lespauldude · Mar 17, 2013

dcvickers said:
Has anyone ever actually confirmed this is how to get the window indexing to work again? I took this same advice and it ended up being the "straw that broke the camel's back" for both window regulators (the added stress from holding the button down caused the plastic to pop out of the joint). I installed new regulators in each door and, lo and behold, the windows indexed without me having to do anything.

If I were you, I'd give a shout out to Chuck Tator (The Viper Wizard) on this. I'm sure he could set you straight.

johniew398 · Mar 17, 2013

dcvickers said:
Has anyone ever actually confirmed this is how to get the window indexing to work again? I took this same advice and it ended up being the "straw that broke the camel's back" for both window regulators (the added stress from holding the button down caused the plastic to pop out of the joint). I installed new regulators in each door and, lo and behold, the windows indexed without me having to do anything.

Ok, I will wait and let the dealer try to fix it. I don't need any more problems than I already have.

Brian E · Mar 17, 2013

I had to perform this procedure on both my 2004 and 2010 after disconnecting the battery. Works as described. If your regulator is bad/going bad, thats a whole different story and indexing will not resolve your issue. I would certainly try indexing my windows before taking it to the dealer for repair, but I don't have much confidence in my local dealer.

johniew398 · Mar 18, 2013

Brian E said:
I had to perform this procedure on both my 2004 and 2010 after disconnecting the battery. Works as described. If your regulator is bad/going bad, thats a whole different story and indexing will not resolve your issue. I would certainly try indexing my windows before taking it to the dealer for repair, but I don't have much confidence in my local dealer.

Sounds good. Didn't have time to do that last night; but, will.

Mopar Steve · Mar 18, 2013

The indexing procedure works for me. My hard top and soft top are contoured a little differently. Not much but just enough to make a difference. When I use the hard top, I do this process and it only takes a few seconds and it is done.

johniew398 · Mar 19, 2013

I ran the indexing and it didn't solve the problem.

bluesrt · Mar 19, 2013

are your outside black window stops ripped in the corners, you will never fix the problem with these damaged, and they are prone for this

johniew398 · Mar 20, 2013

bluesrt said:
are your outside black window stops ripped in the corners, you will never fix the problem with these damaged, and they are prone for this

No, they are not.

mrcodeman4 · Nov 28, 2024

For those looking for examples. This window exercise of indexing did not solve the problem on my driver side window not going down far enough when the door handle is engaged. For the time being, it also did not break the regulator.

I will be putting a thin strip of PPF on the danger area in hopes it prevents further paint damage.

2006 Coupe

Power Window Adjustment problem

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