Thanks. I guess I'm hoping against hope that my car will be done in time to get it here by 7/4. It's been in frame since last Tuesday so hopefully it'll bump along to the next status soon.
Yup, sounds like VOTS was right when the status changed last week. Too bad when they turned off use of VOTS for Viper orders they didn't make sure that the people taking the phone calls for SRT had info as least up to date as VOTS.
Not sure where your car is, but from what they guy at SRT said...
Just got off the phone with 855-SRT-TEAM and my car actually is in frame status. So, for the folks that have gotten beyond this point, how long did you car stay in frame status?
Tell me about it! When I saw the car at VOI.9 in SLC my first choice (without knowing the colors, of course) was a black car with royal blue stripes. I see the black and gunmetal as a close second, however.
Honestly, I'd probably sit on the money for a while and do something wiser with it. Down the road I would look at existing Vipers (rather than deal with the special order disaster) and maybe do some comparison shopping which may or may not lead me back to a Viper.
This. I decided on the same deadline at the end of last month. If they haven't ACTUALLY started building my car by the end of June I'm going to cancel the order.
This. I think Ralph is a great guy and I don't know if the way this has been handled is on him or not, but the whole program from the intro in NY April, 2012 to the media problems with "pre-production" cars last fall to the ordering fiasco that continues to this day has been mishandled. It's...
Well, not so much hope. I called 855-SRT-TEAM and their system still shows my car as production scheduled. She said not to trust what's in VOTS and that they turned it off for the Vipers because it's not at all accurate. The people there are awesome, BTW. The lady I spoke with has been watching...
They've changed something in the site so I'd say it's working the way they want rather than malfunctioning.
Anyway, I just got off the phone with SRT and the helpful lady there told me that her system still shows production scheduled. She tried to find out more information but was unable to do...
Interesting. If I go to VOTS and do the whole log in (name and VIN) I get the same message box you get telling me to contact SRT. If I used the link I saved from the screen after the log in then I get the same old "production scheduled" screen.
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