In case anyone is interested, I wanted to convey my 998 recall experience. For those of you in the VCA North Texas Region I had mine done at Frank Parra Dodge in Grapevine. They have a beautiful, brand new facility including an air conditioned service bay. I highly recommend Tommy Hill as a Service Consultant ( direct line 817-410-7554 ) who understands Viper owners and takes great care in overseeing your Viper's safe keeping while at the dealership. Only he or the Viper Techs are permitted to drive your Viper as necessary at the dealership or offsite for any testing with your prior permission. Your Viper is kept in the air conditioned shop or outside Tommy's office window under his watchful care awaiting your scheduled pickup. Robert Morel is the lead Viper Tech and is excellent. These gentlemen are a great team that ensure that your Viper and it's owner are treated well. You should also note that the great Rich Carlson has trained the Parra team on this recall. I asked to stay and view the 998 recall repair to educate myself and be able to relate the process to my fellow VCA members which they granted. For those of you in the North Texas VCA, I'm sure you are aware that Frank Parra Dodge is one of our Club's dealership sponsors. As far as the 998 recall, I was fortunate in that the inspection did not reveal any existing cracks at either the diff or steering rack mountings, and therefor, did not require the extensive tear down repair procedure. My Viper was the eleventh one that Robert has completed the recall on and he has the procedure down pat. In addition, the dealership has their own body shop on site with a certified welder named Vinney that ensures the required welding procedures are utilized. The brackets, gussets and welding are very stout and appear like they were completed at the factory. Everything is painted and looks great. I'm confident that the factory field recall kit and excellent installation completed by Robert and Vinney have corrected this issue. I'm very glad that I had it done and highly recommend that all affected owners have this completed to ensure your Viper is operating at it's best! BTW, Steve Wayne our Club V.P. had his beautiful machine there to have the 999 recall completed. Steve, just wanted to let you know that while your Viper was up on the lift I noticed a few water spots on your frame. You must have driven too fast in your driveway after washing the car! Just an FYI, so you can make sure to clean them off...disgusting!!!LOL! Tommy, Robert and Vinney, thank you for a job extremely well done and for the hospitality extended to me. Well, time to make some serious smoke and pull some heavy lateral G's with complete abandon knowing my Viper is now bullet proof! Oh! what a feeling...VIPER!
