999 recall not done??

[MHQC]

That other thread has got me wondering, so I double checked to see if mine was done. It isn't. I don't understand why. I was very specific when I bought this car (a little over a month) and asked for documentation on the recall. Now I have a computer print out from Chrysler with my VIN confirming that the 999 recall was performed...but no supports!?!?

The 999 is the triangular supports in the front opposite the filter correct...? How can this be?

Used the search key and came up with a good post from Janni. From what I gather it should have been done.

Am I getting this right?

 

[Hoosier Daddy]

998 is the triangular supports for the fronts of pre March 1999 cars only. Yours is a 2000.

 

[MHQC]

Hoosier, not according to this.

2000 Viper

 

[Neil - UK]

Michael you're right, mine is a November 2000 car and needs the 999 also

The way i see is, all cars made between 1996 to the end of 2000 needs the front, pre march 1st 1999 needs the rear as well

 

[Steve-Indy]

Recall repair 999 = 2"triangular supports" that are pop-riveted in place AND a transverse bar above that is welded...with the CORRECT welder/technique.

 

[DEVILDOG]

That other thread has got me wondering, so I double checked to see if mine was done. It isn't. I don't understand why. I was very specific when I bought this car (a little over a month) and asked for documentation on the recall. Now I have a computer print out from Chrysler with my VIN confirming that the 999 recall was performed...but no supports!?!?

The 999 is the triangular supports in the front opposite the filter correct...? How can this be?

Used the search key and came up with a good post from Janni. From what I gather it should have been done.

Am I getting this right?

999 is the steering rack reinforcement which includes new bigger "triangular" gussets that are riveted on and an L crossbrace that is welded on. The only reason I can think of that your computer printout indicates that it was done is that the Dealer and/or Viper Tech indicated it was done to DC and were compensated for the warranty work. I would contact the Regional DC representative to get this resolved. Yes, 2000s are included in the 999 recall. Good Luck!

 

[MHQC]

The only reason I can think of that your computer printout indicates that it was done is that the Dealer and/or Viper Tech indicated it was done to DC and were compensated for the warranty work. I would contact the Regional DC representative to get this resolved. Yes, 2000s are included in the 999 recall. Good Luck

Thanks guys. Devildog, that makes sense. It is shameful if this is the reason, but I wouldn't doubt it. I'm from a small town where there are only 5 Vipers. It is frustrating especially when the dealer stares you in the face and says "see, it was done, don't worry so much". Riiiiiight.

I will post a follow up post on this.

thanks again,

 

[ruckdr]

Go here in the future to determine what recalls pertain to your car (not just Vipers) from the NHTSA:
http://www-odi.nhtsa.dot.gov/cars/problems/recalls/recallsearch.cfm

Later,

 

[Hoosier Daddy]

Hoosier, not according to this.

2000 Viper

oops. Your right.

 

[ruckdr]

Also, according to the NHTSA:
********************************************

Report Date : May 25, 2003 at 07:23 PM
TYPE : VEHICLE
YEAR : 2000
MAKE : DODGE
MODEL : VIPER


Results : 1 | All records displayed
Make : DODGE Model : VIPER Year : 2000
NHTSA CAMPAIGN ID Number : 01V313000 Recall Date : OCT 01, 2001
Component: STEERING:RACK AND PINION:RACK
Potential Number Of Units Affected : 7050
Summary:
VEHICLE DESCRIPTION: PASSENGER VEHICLES USED EXTENSIVELY IN TRACK TYPE RACING EVENTS AND SUBJECTED TO AGGRESSIVE DRIVING CONDITIONS COULD EXPERIENCECRACKING OF THE STEERING RACK MOUNTING BRACKETS.
Consequence:
THE CRACKS COULD EVENTUALLY LEAD TO SEPARATION OF THE STEERING RACK FROM THE FRAME OF THE VEHICLE. SEPARATION OF THE STEERING RACK COULD RESULT IN UNEXPECTED STEERING LOOSENESS AND LAG.
Remedy:
ALL AFFECTED VEHICLES WILL HAVE A FIELD REPAIR KIT INSTALLED, CONSISTING OF LOWER FRAME RAIL REINFORCEMENT GUSSETS AND A REINFORCEMENT BRACKET. OWNER NOTIFICATION BEGAN MAY 20, 2002. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Notes:
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
**************************************************
Later

 

[MHQC]

thanks Don, that is REALLY detailed. I will be giving the boys at Chrysler a call tomorrow with that number. I must say I am dissapointed that something like this can "slip" by. This is the same dealer where I bought oil and the parts guy asked me if the Viper was an automatic!!!! Why are there such discrepancies between dealers? I have received more help from guys like Chuck Tator and Bill P. by using this board than I have with the dealer with whom I wrote a check for the car!! I'm mostly p-off that I have written confirmation that it was done and it isn't.

It could be worse, I feel bad for the fella's who had it done incorrectly.

 

[Jack B]

I may be totally wrong however - 998 as indicated installs the triangular/riveted plates and front frame bracket welds.

AND includes the a new structural reinforcement to the drivers side top suspension link. This is what was done to mine. If the top center frame-to-suspension connection has stress fractures this now becomes a 999 fix and very few have shown tha problem

 

[Matt M PA]

I know that when I received my 999 notice, it was for the steering rack reinforcements. Two triangular pieces and another rectangular piece. There were welded and structurally riveted in place by the Wizard.

It is my understanding that the 998 recall was for the rear of 99 and earlier cars.

 

[Steve-Indy]

998 means front and rear on the 1996-1998 and early 1999's...999 means front ONLY on the 1999-2000 cars (I'm not sure if ALL 2000's are included. All of the recalled cars GET WORK DONE even if no cracks are discovered.

 

[DEVILDOG]

I may be totally wrong however - 998 as indicated installs the triangular/riveted plates and front frame bracket welds.

AND includes the a new structural reinforcement to the drivers side top suspension link. This is what was done to mine. If the top center frame-to-suspension connection has stress fractures this now becomes a 999 fix and very few have shown tha problem

No flame, however, I think you are totally wrong.

 

[ViperJoe]

Mister Wizard!

PLEASE set this record straight!

 

[-RUNNR]

Found out last week, that my 2001 (yes, I said 2001) needs to have the 999 recall performed.

Seems my car was built 20 days after the end of the recall period, and contains some of the pieces which need to be replaced. I even have a crack in the cross member.

Work is being done next week...

 

[MHQC]

Well just had a little chat with Chrsyler H.O. up here and they confirm that the 999 was not done. I asked why I have a printed document saying it was done?

She said "I don't know". I can't blame her; she is just trying to help. And she did. In Quebec there are about 6 million people...and only 1 authorized dealer to perform it. So she got in touch with the service fellow there and he called me back 30 minutes later and had done a complete vehicule history for me. Says he can do it next week (about a 4 hour job), and will send a flatbed to come and get the Viper (and me if I wish) to bring me to the garage and bring it back, it is about 320 miles return trip.

I am thinking this service fellow is alright. Flatbed service for a 999 recall seems o.k. with me. Told him I would flush the rad at the same time. What do you guys/gals make of this? Is this expected service with the Viper?

 

[Neil - UK]

we've had a flat bed service offered over here, they can't book a hire car to the job if you drop and come back later though.