King GTS
Enthusiast
I've never had a problem like that but at least they're taking great lengths to have it fixed. When you get it back, it'll be good as new. I have a few cars (2000 SL 500, 2000 LX470, 2000 ZX12) and I've never experienced anything like the Viper!!
I have to say that the Viper is the most AMAZING vehicle EVER in my opinion.
This is my 3rd Viper and I've never had any major issues. But when anything did come up - it was always taken care of immdeiately. Trust me, when you get her back, it'll be like new! The scartches are totally unacceptable!
Whenever I take my car in, I request to have it kept in a bay all by itself, nothing around it. I tip my Viper tech to keep an eye on it. The guys here are usually pretty good @ stuff like that though being that this is the Premier car from Dodge. Definitely talk to the owner or GM @ the scratches and demand they take care of them before you get it back!!!!! I'm sure they will & they'll be extra carefull w/ her in the future when you express your concerns. Good Luck & be patient. (Easier said than done though)