No problems with Eric! I called him by chance when I was looking to buy a Viper back in 1999, and nobody was taking me seriously in my area. At the time I didn't now about Chuck Tator nor about a Viper Club even existing. I simply went online, found Latham, called Eric and he walked me through the whole thing. I knew I didn't want black nor red and I wanted a convertible. I never sat in a Viper, never knew what a cognac looked like excpet in a bottle, and didn't even have any idea what options came with the car. All I knew was that I wanted the most powerful production car made in America. He said, "Andrew, I have the perfect car on the lot for you". A few weeks later I got a call that the car was being shipped to me via enclosed trailer. I scrambled, built an enclosed area in my garage for the car, and on January 27th, 2000, my birthday, a 300 pound guy with a long white beard showed up with a 2500 dodge ram truck pulling an enclosed trailer with my Viper in the back. There was ice and snow on the ground. He pulled up to the garage door, I backed the car into Bay 2, and it sat there till the weather was okay to pull it out.
It was a great day.
So, I say go with Eric if you are in his area, otherwise call Chuck Tator in the North East.
Andrew