This makes John Hennessey's past look not so bad now.
This makes John Hennessey's past look not so bad now.
Another "victim" of Steve's (Vipair's) shenanigans. It's a shame too, because he really is the nicest guy to deal with personally, but he is clueless on how to run a business properly. Ordered a carbon fiber dash kit which took something like 1.5 months to arrive after he promised a 5 day delivery time. He sent me only half the order first and claimed his wife packed the order and forgot to pack and send the other half of the dash. The delays in sending it to me we're because he claimed to keep not having had time to get to UPS, even though there was a packing slip created for weeks, and then blamed delays on his son breaking his hand and needing surgery. I liked him and wanted to believe him and tried my best to be decent about all of this, but then it all showed up damaged, with a piss poor job of the application of the clear coat. What happened was he applied the clear coat very shortly before sending it out to me, and then wrapped it in bubble wrap before it was dry. Needless to say, the one layer of clear coat was embedded with the bubble wrap when it reached me, and I had to have a body shop sand it down and re-apply several layers of clear coat. The other half of the dash showed up with just a poorly applied and very thin clear coat layer, so back to the body shop..... He offered to pay me back for the repairs, which was only about $150, and I have yet to get him a copy of the bill for him to do so, which is my fault. But then I ran into major problems with the installation on my dashboard because he sent me a part that was from a Gen 3 dash when I have a Gen 4, and I had to make several major retrofits to get the window switches to fit and work properly, not to mention many parts where screws were supposed to secure the carbon dash to the dashboard that were broken off entirely which made installation very difficult. And it became a major sanding project because of the poor fit quality due to the way he constructed the pieces.
In the end, it all worked out because the dashboard now looks amazing, but I had to go through hell to get to this point, not to mention far too much time and work, and nearly double the cost of the parts with all the extra work and parts that I needed to do to get everything to fit and look good. Had I known that this would be my experience, I never would have bought from Steve in the first place.
I just want to say that Steve is a very like-able guy, and extremely pleasant to speak with, but I get the sense that he over promises and way under delivers because he has too much going on at any given time. I don't think he is doing any more work on Vipers despite what his website says because he got tired of getting trashed by all the Viper guys who expected things like quality parts delivered in a timely fashion as he promises.
I was going to order a " coupe" rear for my convertible, But after reading all this( plus some more on other forums) i decided that the only way i would pay him for it would be if it had the parts already in my possession and then i'll send him the money. same with RSI, only did business with him once for a $75 dollar part and still had to call when i didn't received it, they sent me a free shirt( which i don't wear due to the bad reputation they have , lol).
Another "victim" of Steve's (Vipair's) shenanigans. It's a shame too, because he really is the nicest guy to deal with personally, but he is clueless on how to run a business properly. Ordered a carbon fiber dash kit which took something like 1.5 months to arrive after he promised a 5 day delivery time. He sent me only half the order first and claimed his wife packed the order and forgot to pack and send the other half of the dash. The delays in sending it to me we're because he claimed to keep not having had time to get to UPS, even though there was a packing slip created for weeks, and then blamed delays on his son breaking his hand and needing surgery. I liked him and wanted to believe him and tried my best to be decent about all of this, but then it all showed up damaged, with a piss poor job of the application of the clear coat. What happened was he applied the clear coat very shortly before sending it out to me, and then wrapped it in bubble wrap before it was dry. Needless to say, the one layer of clear coat was embedded with the bubble wrap when it reached me, and I had to have a body shop sand it down and re-apply several layers of clear coat. The other half of the dash showed up with just a poorly applied and very thin clear coat layer, so back to the body shop..... He offered to pay me back for the repairs, which was only about $150, and I have yet to get him a copy of the bill for him to do so, which is my fault. But then I ran into major problems with the installation on my dashboard because he sent me a part that was from a Gen 3 dash when I have a Gen 4, and I had to make several major retrofits to get the window switches to fit and work properly, not to mention many parts where screws were supposed to secure the carbon dash to the dashboard that were broken off entirely which made installation very difficult. And it became a major sanding project because of the poor fit quality due to the way he constructed the pieces.
In the end, it all worked out because the dashboard now looks amazing, but I had to go through hell to get to this point, not to mention far too much time and work, and nearly double the cost of the parts with all the extra work and parts that I needed to do to get everything to fit and look good. Had I known that this would be my experience, I never would have bought from Steve in the first place.
I just want to say that Steve is a very like-able guy, and extremely pleasant to speak with, but I get the sense that he over promises and way under delivers because he has too much going on at any given time. I don't think he is doing any more work on Vipers despite what his website says because he got tired of getting trashed by all the Viper guys who expected things like quality parts delivered in a timely fashion as he promises.
Glad you got your parts and were able to get them in but I did warn you about dealing with vipair Aaron.
First thing I would have done with the T-shirt is stick it in my trunk to be used as emergency ass wiping material. Because you never know.
Just so everyone knows, Steve is posting AND trying to lure people in over on the VOA under the name "6th-Element". So, while he isnt answering anyone here, he is still out trying to f*ck people over on other sites.
Reason # 492 that VCA will never recieve my dues..Are they a safe haven for Viper vendors that scam the community? Kind of like the Cuba of the Viper world?? How was this guy allowed to operate for so long on here? And how is RSI still on here?
Reason # 492 that VCA will never recieve my dues..Are they a safe haven for Viper vendors that scam the community? Kind of like the Cuba of the Viper world?? How was this guy allowed to operate for so long on here? And how is RSI still on here?