Tim
Viper Owner
Help,
On my extended Gold Plan Plus I just had a brand new transmission, pressure plate, clutch slave cylinder, throw bearing put into my 94 RT 10 (the last 3 I paid for). My new transmission right out of the shop was grinding or clipping while shifting from 1st to 2nd gear on a fast shift. Now it grinds on a normal 2nd to 3rd up shift as well as down shift unless I double clutch. I now have 5000 miles on the new transmission My Viper tech says the synchro is gone on 3rd gear and that I do believe.
Now the District service manager here in Edmonton Alta says that no one else has this problem and that it appears to be abuse. (After VOI 7 and seeing how all of the 2003’s were run on the auto cross, please define abuse) When they take the tranny apart and find worn pieces the dealer made it clear that the DSM will not warranty this. Of course all of the associated costs will now be mine. In my mind I know where this guy is going with this so I’m prepared for a battle as I know what his next move will be when he inspects the tranny.
I have all of the documentation supporting multiple trips back showing that I have had problems from the 1st day that the transmission was replaced, as well as multiple clutch bleedings, another slave cylinder that the dealer changed out in their search for the problem.
There was also a new Corporate GTS @ VOI 7 that I was allowed to use that was also clipping in 2nd gear and I was asked to take it easy on the transmission as they needed the car to last until the event was over.
Has anyone else experienced any transmission problems with a new car or new transmission that would disprove this guy’s statement that “no one else has ever had a problem”?
I would appreciated any and all help on this and thanks in advance.
Tim
On my extended Gold Plan Plus I just had a brand new transmission, pressure plate, clutch slave cylinder, throw bearing put into my 94 RT 10 (the last 3 I paid for). My new transmission right out of the shop was grinding or clipping while shifting from 1st to 2nd gear on a fast shift. Now it grinds on a normal 2nd to 3rd up shift as well as down shift unless I double clutch. I now have 5000 miles on the new transmission My Viper tech says the synchro is gone on 3rd gear and that I do believe.
Now the District service manager here in Edmonton Alta says that no one else has this problem and that it appears to be abuse. (After VOI 7 and seeing how all of the 2003’s were run on the auto cross, please define abuse) When they take the tranny apart and find worn pieces the dealer made it clear that the DSM will not warranty this. Of course all of the associated costs will now be mine. In my mind I know where this guy is going with this so I’m prepared for a battle as I know what his next move will be when he inspects the tranny.
I have all of the documentation supporting multiple trips back showing that I have had problems from the 1st day that the transmission was replaced, as well as multiple clutch bleedings, another slave cylinder that the dealer changed out in their search for the problem.
There was also a new Corporate GTS @ VOI 7 that I was allowed to use that was also clipping in 2nd gear and I was asked to take it easy on the transmission as they needed the car to last until the event was over.
Has anyone else experienced any transmission problems with a new car or new transmission that would disprove this guy’s statement that “no one else has ever had a problem”?
I would appreciated any and all help on this and thanks in advance.
Tim