Warfang,
Ted's a great guy and a wealth of knowledge if you have any issues regarding your Viper. If you have the time and want to take the snake out for a spin, take it to Ted at Valaya. He can also look the car over while it's there. Who knows what else it might need...headers, exhaust, roller rockers, hi flow cats, supercharger...
I agree that driving all the way to San Jose for an oil change doesn't make sense. Dublin Dodge used to be the place for Vipers in the East Bay but the Viper Tech moved on (to a Mercedes Dealer if I recall correctly). You would think that its just an oil change and that anyone can do it. But then again, there have been stories of overfilling the oil since different years take different amounts, lot boys taking joyrides, etc.
There have been numerous incidents of qualified Viper techs installing brackets backwards while doing frame recall work.
Heck, if you wanna drive a little further south, pull it into my garage and I'll put it on jack stands and do it for you (or show you how to do it). It only takes a few minutes. While you're at it, change the spark plugs. That only takes a few minutes and costs less then 20 bucks.
BTW, my 97 takes 8.5 quarts of oil. (10) quarts of oil @$6 ea., (1) Mobil 1 oil filter @ $10 ea., (10) Champion spark plugs @ $1.85 ea. Oil/filter change and new spark plugs, less then an hour of work and less then $100 in parts. Simple task and fun activity. Learn to do it yourself and get to know your car.
Welcome to Viper Nation!