I am one of the "few" that had problems with the RT cat-back and nobody warrantied my system when I was having problems. Sure, I was offered some compensation but not 100% of the purchase price because since it was installed, it was used and didn't fall within the warranty or some crap like that. How do you know if something such as an exhaust system is working properly without installing it? Long story short, took off the RT system, put on a much better cat-back exhaust, ate the 1K that I spent for the RT and will never buy from the 2 parties involved. I will spend a little more and deal with people who actually respect my business and stand behind the products they sell 100%. Rant over.
RANT OVER ???
You can go ahead and mention it Jon, you know the RARE, RARE warranty claim which I had but was only offered a partial refund towards another cat-back system, I believe it was Corsa. Hell, you refered me to RT and they did exactly what you did, called me a liar in no uncertain terms and told me to live with it. A warranty claim is a warranty claim and I got shafted plain and simple. I have kept my mouth shut for to long about this and people need to know what happens IF you have a claim against RT because contrary to what is posted about, RT DOES NOT HONOR THE RARE, RARE WARRANTY CLAIM!
Duane: SINCE YOU ASKED: You insist in PM-ing individuals out of "revenge seeking" and bashing Random cats, and telling your 5% partial truths. Anyone who cares, could probably locate your alleged complaint that 'the new Random cat ran hotter than stock.'
DOES ANYONE BELIEVE THAT?
Random told you 'the ONLY way your HF cat could be hot is some tuning issue or misfire or plug wire or coil or ??. There is NO WAY ONE CAT can run hotter.' More Facts available at Random Tech as well...ask for DAVE. DESPITE THIS:
You stated "I will admit that I don't know squat about exhaust systems or motors for that matter" and asked about a "Consumer Happiness Return policy" (Your exact words quoted exactly. ) PartsRack offered you a
90% refund-exchange on a CORSA, BELANGER or B+B!
NINETY PERCENT for your USED SYSTEM, except for the 2 reducers you welded. Did I say
90% ?!? You call it a 'partial refund'..... I guess 90% IS Partial, after 3-4 mos !
We put our exchange offer in writing. We said in part: "Only the OE cat flex, and the $20 reducers need to be welded, allowing a 90% refund on the system. There is no reason you should have to cut the RT exhaust or the RT cats....just the OE cat....A 90% exchange refund for a used system........"
We later wrote: ""Duane, I usually let sleeping dogs lay, but have you decided anything on our exchange offer? [I have a system marked PENDING just in case you want to proceed......]""
You appeared happy, and You said:
In a message dated 9/24/2007 8:53:24 A.M. Pacific Standard Time,
[email protected] writes:
Jon, Duane Mcgowan here, I bought the Randomtech exhaust from you and had problems with it. Sorry I didn't get back to you sooner but I had to go out of town for a few days.
I may take you up on your offer to exchange the Randomtech cats/muffs for Corsa just let me know what you need me to do.
Talk to you soon. Duane Mcgowan
Duane, You then decided that your local WI guy who would sell you a 2.5" system (!?).
Then you wrote in part:
In a message dated 9/24/2007 10:38:26 A.M. Pacific Standard Time,
[email protected] writes:
Jon, ..No worries, I am not one to hold grudges nor would I smear your good name on the boards as others would surely do.... Duane Mcgowan ....
So, which is it Duane? I honestly feel our 90% offer after 3-4 MONTHS was fair. You continue to do 'what you do' with repeated bashing innuendo, and I just ask readers here to read my original post: I PREDICTED that a whiner would emerge, and I knew who it would likely be. Why? Because RANDOM TECH CAT PROBLEMS are EXTREMELY RARE and covered by warrantee for 5 years, I could PREDICT the Rare basher: YOU! If we had a lot of problems they would be splattered here, but instead 1-2 guys BASH AND BASH (and send untruthful *** to posters) for their own perceived revenge. More Proof: In my original post I volunteered that 2 SRt cats had bracket failures for ONE Customer. HE ALSO EMERGED AND POSTED, and confirmed our no-questions warrantee.
Finally, Duane: A member here posted a newbee question recently about the great value of the RT Cat-Back.
Every post in reply was factual and was positive. But he was PMd by IEATVETS (you) with dire warnings!! He sent me your mail!! He had the intelligence to see that you had a 'private agenda' and asked about it. So we SHARED your email exchanges with him, and our warranty offer.
So I THANK YOU for helping me close that sale.....and he is extremely happy with his RT CATS and CATBACK.
If anyone wants to test-drive a Random Tech exhaust for 3-4 mos, and trade it in at 90%, let me know if Im the one being the ****......You said above-top that I 'called you a liar'. Ill pay you $100 cash for that email. Id even be HAPPY to run all our emails past an impartial MEDIATOR, and confident at what they would see, and of my 100% truthfulness here.
Sorry for having to defend myself on this SAME GUY, YET AGAIN....
