pteam
Viper Owner
So I drive my 2003 SRT-10 almost everyday in the summer when its not raining and nice out, can't drive it in the winter! Its bone stock, and I know how to drive having had a lamborghini diablo, porsche 911s, and I currently own over 15 vehicles as I own an exotic limo company. I don't race at all an just use it as a summer car. So a few weeks ago I'm driving the viper and it seems like its having problems above 4000 rpms and the exhaust sound is extremely loud. I stop at a gas station look around at the engine don't notice any leaks or anything unusual. Start it back up, its running fine. Well last week the probelm happens again, this time in any gear above 4000 rpms it will not climb any more RPMs. So I take it into the dealer Falls Chrsyler in Cuyahoga falls where they always take good care of me. They tell me its the lifters, and Dodge told them to replace them all. Heres the problem: they don't have any in the whole country! And worse to boot that this is becoming more well known on alot of SRT-10s. So they tell me there is no ETA on the parts and it could be months and to take it home so nobody messes with it while its sitting at the dealer. Which is fine. Now in Ohio in 2 more months is SNOW! So does that mean I don't get to drive my viper for the rest of the year because Dodge doesn't have its own parts in stock on a becoming more common problem? So I have one of my secretaries call Dodge to tell them I want a replacement vehicle, maybe another viper or something nice to have until they get their own parts in. Get this: The viper Dodge/Chrysler's more expensive car doesn't come with a rental policy, but alot of their other cars do. We explained to them how we just bought 3 new chryslers in the last 2 months, (new 300 limos) yet thers nothing they can do.
So beware of Dodge's customer service and owner loyalty, cause when theres a problem don't expect them to help you at all! So I guess I'll just be sitting here for who knows how many months because of Dodge's problem, we the owners are the victims!
So beware of Dodge's customer service and owner loyalty, cause when theres a problem don't expect them to help you at all! So I guess I'll just be sitting here for who knows how many months because of Dodge's problem, we the owners are the victims!