Unfortunately it looks like I've come upon my first problem as a 2003 Viper owner. Any help or guidance would be much appreciated, and I've conducted searches with little results.
For the past month or so I was noticing that my car would making a "clicking" or "clunking" sound in slow (approximately 5-10mph) sharp turns, such as U-turns and driving in parking garages. Other than the noise, I've not experienced any other problems, but I wanted to get it checked out. I've read similar account of other cars needing their differential fluid replaced, which has oftentimes solved the problem. This morning I dropped the car off at the local Dodge dealer that has one certified Viper tech and told him off the issues.
I just got a call about an hour ago saying that he thinks the entire transmission or differential needs replaced, and then quoted me the outrageous prices of $5,300 for a new transmission, or $3,350 for a new rear end. Obviously those prices are completely ridiculous. And just now as I'm typing this I received a call from the representative that stated the tech wants to "put in a new transmission assembly and drive it to see if that fixes the problem."
Now I've told her to have him replace the fluid in the differential and I'll be coming to pick up the car. But I have a few questions.
1) Any good shops in the Virginia Beach area that may be of more help if replacing the fluid doesn't solve the problem.
2) What type of cost would I be looking at if I do need to replace the transmission? The differential?
3) Best sources to purchases these parts if it does come to that?
Thank you guys very much.
***UPDATE***
So as I requested, the differential received new fluid and Mopar friction modifier. The tech had me come into the back while the car was in the air with the windage tray remove. He said that there was "excessive backlash" in the tailshaft of the transmission. Now I don't know what "excessive" is exactly, but I was able to move the driveshaft up and down approximately 1 millimeter, or less. There certainly was some movement; is that normal or should there be absolutely none at all? Regardless, I advised him to go ahead and put her back together and if the problem wasn't solve then I'd look for a new solution.
Unfortunately the problem isn't solved. Driving in a parking garage after receiving the car from the service department I've noticed that the car only makes the clunking sound when the transmission is in gear and the clutch is not depressed. During the same slow turns, with the clutch depressed, the car makes no noise.