ohlarikd
Enthusiast
For some reason, I am really liking this color combo on the Challenger pictured in the brochure that came with the flag.
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I didn't get anything, so I wanted to call and check if I was on "the list".
I just got off the phone with SRT Customer Service, but got absolutely no information. He asked if I currently owned an SRT and I told him I had a Viper. He asked what my VIN was and I told him it was in my wallet, which is in my other car out in the parking lot. He said he needed my VIN to verify that I owned an SRT. SO, I walked out, got, came back in, called him back and gave it to him, and then he told me he has no knowledge of the packets, how people are selected, how I could get one, etc. NOTHING. I asked him if I my information was in the system correctly when he entered my VIN, and he said he couldn't actually see any information from his system, and has no way of knowing anything. The I asked him why he needed my VIN in the forst place if he has no access to anything. He said they need the VIN to log calls. REALLY? You had me walk out to my car, get it, call you back, and THEN tell me it's only so you could log my call? He never took any other info from me and said there's nothing he could "enter" anywhere. What's the point of customer service if they don't know anything, can't tell you anything, and can't update anything?
Sorry for the rant, but that's pretty damn annoying to get nothing from the other end of the line.
I didn't get anything, so I wanted to call and check if I was on "the list".
I just got off the phone with SRT Customer Service, but got absolutely no information. He asked if I currently owned an SRT and I told him I had a Viper. He asked what my VIN was and I told him it was in my wallet, which is in my other car out in the parking lot. He said he needed my VIN to verify that I owned an SRT. SO, I walked out, got, came back in, called him back and gave it to him, and then he told me he has no knowledge of the packets, how people are selected, how I could get one, etc. NOTHING. I asked him if I my information was in the system correctly when he entered my VIN, and he said he couldn't actually see any information from his system, and has no way of knowing anything. The I asked him why he needed my VIN in the forst place if he has no access to anything. He said they need the VIN to log calls. REALLY? You had me walk out to my car, get it, call you back, and THEN tell me it's only so you could log my call? He never took any other info from me and said there's nothing he could "enter" anywhere. What's the point of customer service if they don't know anything, can't tell you anything, and can't update anything?
Sorry for the rant, but that's pretty damn annoying to get nothing from the other end of the line.
I got mine today and kind of surprised on what was in package.A few extra items thrown in for special measure????? Maybe my magnetic persona is why I got these extra things as I read the posts and most members got only a flag.
I got mine today and kind of surprised on what was in package.A few extra items thrown in for special measure????? Maybe my magnetic persona is why I got these extra things as I read the posts and most members got only a flag.
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Have no clue why I got this cool key chain fob and bottle opener.
THANK YOU SRT for the effort on making the loyal fans and cars owners get a special some thing extra.Keep up the Great work and look forward to all the upcoming models yet to be debuted!
Loving the new viper BTW.Just a matter of time till one rests on my lift.
Just a Fan of STR!
Name withheld.
Me thinks you be tellin' a fib.