Thanks JRT!

[V10SpeedLuvr]

I ordered a VOI X poster and it arrived with a bent corner. I contacted Kim at JRT and asked for a replacement. When the next one arrives, I go to the door and the UPS man gives a poster tube practically bent in half I restrained from choking the UPS guy and contacted Kim again explaining the situation and offering to pay for another poster. Its obviously not JRT's fault that UPS used a poster tube as a cheater bar to break a crankshaft bolt loose Kim says don't worry about it, she'll send a third one, also for no charge. A couple days later, UPS delivers a box. I started wondering what I've ordered from JRT that would come in a box. Here's what I found:

Box:

You must be registered for see images attach

Something wrapped in 2 feet on bubblewrap:

You must be registered for see images attach

You must be registered for see images attach

Cardboard Tube that was wrapped in bubblewrap:

You must be registered for see images attach

The poster was inside the tube in MINT condition.

Thanks Kim and JRT!

 

[Kurt]

I had a very similar experience with the other VOI X poster. It arrived very badly damaged, so I also made the phone call to JRT. Sure enough, a few days later, a box just like the one in Chad's picture showed up. Free of charge. The poster was perfect, and is already framed. JRT really took good care of me too, even when UPS was to blame for the damage. Thanks a lot JRT and Viper Headquarters!

 

[V10SpeedLuvr]

I find it sad that just maybe an hour before my damaged tube arrived, I spent $800 (yes, $800.00) with UPS mailing a very heavy package to Switzerland and they can't even take care of a $20 poster.

 

[Mopar Boy]

I work with the shipping industry a bit and you would not believe how many claims there are becasuse of things like that!

Little known fact, when you sign for a package, you are basically saying your package arrived in perfect condition, not so much that you GOT the package!! If you can, always open the package first before signing to ensure it arrived OK, if not, then it can be noted on the drivers pad allowing you to have a claim and getting a refund and the product replaced for free.

Chad, what poster did you get??

Robert

 

[eucharistos]

I find it sad that just maybe an hour before my damaged tube arrived, I spent $800 (yes, $800.00) with UPS mailing a very heavy package to Switzerland and they can't even take care of a $20 poster.

another srt10 heading to europe?

I work with the shipping industry a bit and you would not believe how many claims there are becasuse of things like that!

Little known fact, when you sign for a package, you are basically saying your package arrived in perfect condition, not so much that you GOT the package!! If you can, always open the package first before signing to ensure it arrived OK, if not, then it can be noted on the drivers pad allowing you to have a claim and getting a refund and the product replaced for free.


Robert

good to know, thanks


Merry Christmas

 

[V10SpeedLuvr]

Chad, what poster did you get??

Robert

VOI X poster. I have every year except VOI 1 I believe

another srt10 heading to europe?


Merry Christmas

Close. It was the Wal-Mart PowerWheels SRT

 

[PittsburghRT]

UPS *****! I bought some Viper parts over a month ago and UPS lost the box. I have a tracking number and it never left the state it was shipped from. The seller filed a claim and i'll get my money back, but I would rather have my parts.

 

[plumcrazy]

bad time of year to put faith in UPS.

way to go JRT

 

[1TONY1]

I ordered a VOI X poster

Poster ??? Yea riiiight, we believe that

 

[99 R/T 10]

 

[V10SpeedLuvr]

Poster ??? Yea riiiight, we believe that

While UPS may have damaged my POSTER, I was glad your Christmas present arrived safely. I signed you up for the lifetime supply, so that should last you for at least a few weeks

You must be registered for see images attach

 

[1TONY1]

I'd rather be *** than bald !!

I rephrased that for you so no one would have to read between the lines

 

[V10SpeedLuvr]

We have like 47 mods around here and noone has banned Tony yet? Where's the "BAN" button? I'll do it!

 

[1TONY1]

Not that there is anything wrong with that !!




p.s. It's seniority that matters........not post count

 

[Newport Viper]

Why are you standing on it? LOL!

You must be registered for see images attach

 

[Mopar Boy]

Another question - Who are you standing on!

Looks like you are standing on a body with the other foot!



Robert