This is a joke post - correct? If it is not, the parts buying philosophy is "to each according to his or her negligence from each according to their dues"? I do not subsidize the mistakes of others unless compelled to do so.
Viper Parts of America charges restocking fee!
- Thread starter opnwide
- Start date
- Status
On that logic (or lack of )....... since the VCA owns VPA, I think all the VCA members should just take their Viper Christmas lists and go to the VPA warehouse and just take what they need.
Remember, Venom members get to take two trips through the warehouse!
The profound logic in your reply has made me see the error in my ways. Why thank you.
The question asked was 100% serious.
Is the VCA in dire need of the $1,000, $2,000, or $10,000 a year the VPA makes in restocking fees?
Serious question and it's just a question. If you can answer it without getting defensive, great. If not, continue with your regularly scheduled program.
JAY
Enthusiast
I understand the VPA needs to be viable , and I get the restocking fee . But a pm to the VPA initially , might have been a better approach . Just saying ........
F
FrgMstr
Guest
Because in the OP, it was edited to remove the name of a competitive Viper parts etailer. So I think the response is spot on.
And I directly addressed the OP portion of the post about restocking, if you read.
Last edited by a moderator:
Why would you want a function owned by the VCA to subsidize the mistake? I, for one, do not want the cost involved in sending out the order and processing the return absorbed by the VPA. It should be absorbed by the member who made the error and since the VCA is a club the reason for the member absorbing the cost of his own error is more compelling - not less compelling. I do not expect other club members to absorb the cost of an error I make. Would you expect them to absorb the cost of an error you make? That just does not make sense.
daytonprowler
Enthusiast
You be the judge....
Your Viper engine with quality MOPAR parts from Viper Parts of America:
Your Viper engine with aftermarket parts:
Your Viper engine with quality MOPAR parts from Viper Parts of America:
You must be registered for see images
Your Viper engine with aftermarket parts:
Last edited:
The VCA has many competitors. All you have to do is google almost any part and multiple sources come up. I think that it was proper to eliminate the reference. It inappropriately was singling out one competitor and making it look like a VPA versus that vendor issue when it is not. The issue concerned a restocking policy and fee in the amount of $12.00. If I was the other vendor, I would have been glad the reference was removed. I would not want to be associated with the thread.
LifeIsGood
Enthusiast
Dude, you need to get over it and move on...'fascist censoring'...you've got to be kidding me. Welcome to the real world. Feel free to spend all your time over at YOUR forum.
KNG SNKE
Enthusiast
You be the judge....
Your Viper engine with quality MOPAR parts from Viper Parts of America:
You must be registered for see images
Your Viper engine with aftermarket parts:
Made me laugh. The aftermarket is what brings the true potential of the beast out.
I would be the first to agree, but with the clause that there is just as much aftermarket garbage as there are good parts. This market is becoming littered with cheap knock-offs, incorrectly engineered parts, and buyers [and worse, sellers!] who do not know the difference. It is a recipe for major decline if people dont engage this market again soon. Blink too slowly and you will open your eyes to the upscale Mustang market. Its happening RIGHT NOW.
Brian GTS
Enthusiast
The club is a HUGE asset to the Viper community. Being that VPA helps fund our club for all the benefits we reap, I wouldn't think too muc about handing over a restocking fee....especially for that amount.
daytonprowler
Enthusiast
Very true. No disrespect to all of our quality aftermarket vendors. Just trying to make a chuckle.
As a Shelby Mustang owner, what you say about the "upscale" Mustang market is so true.
And as far as the Viper cocktail table is concerned, it is kicka**.
Well as long as you are plugging one vendor why not plug a few more: Woodhouse, Roe Racing, Viper Specialty, Doug Levin, Dan Cragin, to name a few. I think that all sell parts nationwide and all support the Viper community.
V
VCA Forum Staff
Guest
Please lets try to keep this thread on track folks.
ROE racing charges 10%
Doug Levin has nothing listed on the website
Woodhouse/snake-oyl lists 15%-25%
Dan Cragin return policy lists 15%-25%
Tire Rack 0% restocking fee
I view this topic to be a great opportunity for VPA. You have owners who pay to be "members" and "Venom member" Purchasing from VPA as a member or Venom member has its perks. Having a restocking fee to 10% for members and 0% for Venom would be one more great perk for someone to join.
And no, I do not have something I want to return to VPA. Who likes returning things in the first place? Not this guy.
Doug Levin has nothing listed on the website
Woodhouse/snake-oyl lists 15%-25%
Dan Cragin return policy lists 15%-25%
Tire Rack 0% restocking fee
I view this topic to be a great opportunity for VPA. You have owners who pay to be "members" and "Venom member" Purchasing from VPA as a member or Venom member has its perks. Having a restocking fee to 10% for members and 0% for Venom would be one more great perk for someone to join.
And no, I do not have something I want to return to VPA. Who likes returning things in the first place? Not this guy.
Paul Hawker
Enthusiast
This reminds me of something my Father taught me.
When someone says it is not the money, but the principal of the thing...it is always about the money.
I have no problem when some one complains about a companies policys, but when the company posts their policy, it is hard to complain when they apply them.
It is also not unusual for many people to want everything for nothing.
When someone says it is not the money, but the principal of the thing...it is always about the money.
I have no problem when some one complains about a companies policys, but when the company posts their policy, it is hard to complain when they apply them.
It is also not unusual for many people to want everything for nothing.
canadian venom
Enthusiast
- Joined
- Feb 6, 2011
- Posts
- 325
- Reaction score
- 0
To the OP : You said you have around $1000 worth of parts to buy . I still don't understand why you didn't upgrade to a venom membership. You want to have your $12 back from the restocking fees but your willing to let go the aditional $$$ that a venom membership could save you?????? We didn't learned math the same way.....IMHO
But be happy summer is coming
But be happy summer is coming
slitherv10
Enthusiast
- Joined
- Jan 23, 2012
- Posts
- 517
- Reaction score
- 0
What he said....and if I may add....
Personal opinion is just that. As a company or vendor or the said, you can never satisfy everyone's tastes and make a everyone happy. We are all different animals. Personal opinion is just that. If the OP was upset about his transaction with the VPA , then, he should have confronted them with it privately and settled the issue. Posting it here for everyone else to make it their business was senseless. It seems to me by doing so they were looking for reassurance from all of us here that what they did was dishonest or unfavorable. I say if your not comfortable with the outcome then, deal with it the way you feel is correct, not the way everyone else sees it. After all, like I said....we are all different animals and see things differently under the same light. If a 20% restocking fee is too much for some of you or not enough for others, then, don't shop at that vendor. Simple as that. It is the vendors problem if they would like to resolve the high restocking fee or not to keep customers that are appalled by it. If they get a lot of "private" complaints from customers, then they will decide what to do about it for the better of them and their business and, of course, the customer . I personally would be hesitant to shop from a company that has a restocking fee, never the mind, a high one at that. That is just me. I prefer to shop at price guarantee vendors and vendors that save me the most money for the same product with a great money back or return policy to make my decision easier. Its just piece of mind for me. But...THATS JUST ME. That does not mean it is the all and end all approach that everyone else should take.
I would not hesitate to use the VPA as my first choice in purchasing, but, if they are not competitive with other vendors and their policy does not meet my requirements, then, I would look elsewhere. After all, business is business. They surely know what other vendors are charging and their restacking and return policies are. If they cannot compete its because they can't because of whatever reasons they may have. be it small gains or stock sources to supply and demand etc....
Keep your personal problems to yourself. If you have an issue, take it up with the said...not look for assurance to your decision from everyone else. We all have opinions....and that's the problem.
F
FrgMstr
Guest
But odd isn't it that my post has now been removed, but my review of Woodhouse and mentioning its products stays up?
Its not odd at all. Although if you have some other agenda, it might seem odd. If your goal was to plug a particular vendor, all that you accomplished was to embarass that vendor. You might want to reflect on the fact that this thread is in a subforum called: "Vendor Review: Viper Parts of America".
I have an idea. How about reading the return policy before purchasing something from the VPA or any other site sponsor that charges a restocking fee? Or better yet, maybe read the part description to better understand the quantity of the item being purchased? 
Don't ass*u*me. Just a thought.
Don't ass*u*me. Just a thought.
- Joined
- May 1, 2004
- Posts
- 3,471
- Reaction score
- 2
I have an idea. How about reading the return policy before purchasing something from the VPA or any other site sponsor that charges a restocking fee? Or better yet, maybe read the part description to better understand the quantity of the item being purchased?
.....or you could give whatever vendor a call before ordering.....
F
FrgMstr
Guest
The VCA censoring behavior is FORUM-WIDE. Reflect on that. In fact the etailer in question has had its review forum DELETED. Reflect on that. The etailer in question is still a huge supporter of VCA in certain regions, but we cannot speak its name or you will be censored while breaking no rules. Reflect on that.
It's name is in your post above. We have many sponsors and many supporters. Whatever is, or may be, going on between the etailer you reference and the VCA leadership should remain between them - our duely elected representatives. I am sure that both sides have their views. The proper way to resolve such an issue is for the parties to have a conference call and try to settle the matter.
Last edited:
Mopar Boy
Enthusiast
A thought. And I am sorry this is off topic.
I know many have not been on these forums long term, but does no one remember when Hennessy was a suspended vendor and no one was able to use the word on these forums? It would appear **********. This is nothing trying to pick on a certain vendor per say. It has always just been part of a suspended vendor. And I am sure his review forum was temporarily hidden too. I don't believe anything is deleted per day.
As for the actual subject, I understand your frustration but really, I though restock fees were a given now a days. I actually find it odd when I can return something and there is no fee! Lets face it, most companies don't stock things so when it is returned, it is money out of their pocket that will now sit for who knows how long.
Also, not sure what more can come via this thread. Mods, maybe a time to close it?
I know many have not been on these forums long term, but does no one remember when Hennessy was a suspended vendor and no one was able to use the word on these forums? It would appear **********. This is nothing trying to pick on a certain vendor per say. It has always just been part of a suspended vendor. And I am sure his review forum was temporarily hidden too. I don't believe anything is deleted per day.
As for the actual subject, I understand your frustration but really, I though restock fees were a given now a days. I actually find it odd when I can return something and there is no fee! Lets face it, most companies don't stock things so when it is returned, it is money out of their pocket that will now sit for who knows how long.
Also, not sure what more can come via this thread. Mods, maybe a time to close it?
F
FrgMstr
Guest
VCA censoring should have NOTHING to do with what I have to say personally if within the boundary of its rule set. If they want to delete posts, they need to man up and spell it out in the rules that we have to abide by here.
F
FrgMstr
Guest
That is what is so funny about this. VCA gets its ******* in a was about a etail outlet and now "Across the land, its name shall be stricken and never uttered by mortal man again!" LOL! Punish the vendor. That is fine. Don't punish my words.
At this point, despite the courtesy shown to you, I think the totality of your posts indicate that you seem to be concerned with an issue that has nothing to do with this thread or this subforum. Some of your posts in this thread, particularly the one using the word Fascist, have been in violation of Forum Rules which, based on your posts, it appears that you may not have read. I am posting some of those rules here. To do so is technically incorrect but I hope that the OP and the mods understand why I am doing so. I urge you to read them carefully.
To maintain an enjoyable, civil, yet informative and fun environment, the VCA Website Committee has established a Posting Policy, which may be amended from time to time as appropriate applies everywhere on the site, unless explicitly mentioned otherwise in a forum specific rule. Posting on the VCA Forums is a privilege and Users may be moderated or suspended at the discretion of the Moderators. Any User Account that is Suspended, Banned, or placed in Moderated Status will also have the site software feature to PM and or E-Mail other Users deactivated.
The purpose of the Viper Club of America shall be…
1. To help members have more fun with their Vipers. To encourage and promote the admiration for and the ownership, care and maintenance with safe and courteous operation of the VIPER automobile.
2. To be a unified voice for Viper owners. To serve as a medium of exchange of ideas, information and parts for owners of the VIPER, to aid in preserving these automobiles in the original likeness.
3. To act as liaison between Dodge/SRT and Viper owners. To provide an organization for club members to meet, socialize and maintain the spirit of good fellowship and to participate in activities including the use of their VIPER both regionally and as part of the VIPER Club of America (VCA).
4. To actively pursue ways to participate in charitable events including car shows and via monetary donations from the club treasury.
5. To further the interest of owners and drivers of the VIPER and to promote the safety and enjoyment of motoring in all phases.
6. To operate within the scope of the law.
7. The club shall be a non-profit organization.
8. The club shall be non-sectarian and non-partisan
In accordance with the Club's purpose, the following policy is in effect for the VCA Website. Moderator actions include editing, deleting, moving posts into the appropriate Forum and approving a maximum of one account per User. Personal responsibilities include not assisting others who are attempting to knowingly violate any policy.
1. All posts must conform to a standard that is acceptable in content to Prime Time Broadcast Network TV (TVPG http://www.tvguidelines.org/ratings.asp). ******, *********** or profanity (this includes "unique" spelling of profane words) will not be tolerated. Posts not maintaining this standard will be subject to deletion.
2. Personal assaults, threats, stalking, defamatory statements, promotion or suggestions of illegal activity, use of copyrighted material, fraudulent statements, or comments derogatory to any social group or individual will be subject to deletion. Vendors that demonstrate this behavior on other websites may have their posting privileges on the VCA Forums moderated or suspended.
3. Posts attacking other posters rather than disagreeing with the post will be subject to deletion.
4. Posts or messages that taunt or disparage any of the moderators or the administrator are not permitted. Additionally, posts implying derogatory meanings whether by "double entendre" or inference will be subject to deletion.
5. Attempts at thread hijacking (malicious posting in a fashion to a topic, with intent to change the initial focus) will be subject to deletion.
6. Speculative posts relating to future SRT products or other Viper related items will be subject to deletion.
7. Redundancy, Spamming or flooding the board with post after post just to annoy people, bumping a topic to bring its' position to the top of the forum, or multiple new threads, and posts that in the sole opinion of the moderator, may tend to annoy or disparage another user will be subject to deletion. Please do not post any topic that disrupts the peace and harmony of the forums.
8. Posts asking why a post was removed, and posts asking why a warning/strike/ban was or was not issued to a user will be subject to deletion. If a post was removed, a moderator felt it violated one of the policies.
9. Negative statements about vendors, customers, or others must be first hand, and substantiated. Furthermore, we reserve the right to hold negative posts until substantiated, and to give the parties reasonable time to work it out.
10. For the protection of our Viperclub.org users, any advertiser or non-advertiser/vendor with repeated-documented evidence of inappropriate business ethics or repeated site policy violations, can be removed from Viperclub.org, including "blanking out", or removing entirely, the use of the company's name/owner(s) (including any other firm name in which the offending business owner is a principal, partner or licensee) from any and all past or future postings."
11. Event posts to the forums by non-VCA Members will be subject to deletion. If you wish to announce an event, please contact the regional president for that area and coordinate it accordingly. Event posts are allowed only by paid VCA members/officers and should be posted in the appropriate regional forum where the event is to take place.
12. "Group buy" posts are only allowed in the Special Group Buy forum by current VCA Members and only on behalf of paid site sponsors. All other "group buy" posts will be subject to deletion
13. Posts, uploads, links, or specific descriptive mention (by declaring their name, even if it is not an exact link) of material or web sites that do not meet the policies set forth in the policy guidelines, or that use licensed or copyrighted material without permission are prohibited and will be subject to deletion
14. The Viper Club of America and its sponsors do not condone illegal street racing. As such, there will be no posts promoting or reporting such activity. This includes descriptions, pictures, or videos. The VCA encourages you to "take it to the track" and drive safely.
15. Any suggestions, ideas, or discussions regarding the VCA web site should be posted to the appropriate (web site suggestions) topic area. We welcome your input.
16. If a post violates the Posting Policy and has been removed, the entire thread or topic will be subject to deletion.
17. A moderator may turn off the account, for a short term, of someone violating the Posting Policy.
18. Classified ad posts to the forums will be subject to deletion. Non-Viper Commercial posts will be subject to deletion with the exception of approved commercial posts by site sponsors.
19. Site Sponsors /Non Sponsors: Site Sponsors shall be able to initiate or respond to posts in areas appropriate to the topic.
The VCA encourages contributions of information by Site Sponsors while at the same time maintaining a balance of opportunity among them. Attempts by any Site Sponsor or collective attempts of customers to dominate the Forums, as determined in the sole discretion of the Website Committee, is not permitted and will result in the loss of posting ability or an automated daily post limit placed on the User Account.
Posts by Site Sponsors that are negative comments about other vendors or the products/services of other vendors will be subject to deletion. If a Site Sponsor has a legitimate issue with another vendor or User, they should bring it along with specific, factual information, to the attention of the Website Committee.
Posts by Users that are in the business of providing Viper parts/services that are not Site Sponsors, and are posting to gain exposure for their business, or whose posts contain information about their own products or about the products of any other business providing Viper products/services, are subject to deletion and the User may have their ability to send a PM or e-mail through the Forum software disabled at the discretion of the Administrator. Such Users may also be subject to being placed in a “moderated status”.
Posts by any User that directly or indirectly encourage people to buy a product from a company/person that is not a Site Sponsor will be subject to deletion, however, moderators may elect to leave a post in place for limited, casual mentions of a business ie: a locking gas cap from Autozone. Posts promoting any User or business the VCA has suspended or terminated business relations with violate the Site Policy and will be deleted.
Site Sponsors shall not post criticism of VCA Business Policies, VCA Website Policies, another Sponsor or a Sponsor's products in any Forum. Any such comments shall be made in the VCA Suggestion Box or directly to the Website Committee for review.
To maintain an enjoyable, civil, yet informative and fun environment, the VCA Website Committee has established a Posting Policy, which may be amended from time to time as appropriate applies everywhere on the site, unless explicitly mentioned otherwise in a forum specific rule. Posting on the VCA Forums is a privilege and Users may be moderated or suspended at the discretion of the Moderators. Any User Account that is Suspended, Banned, or placed in Moderated Status will also have the site software feature to PM and or E-Mail other Users deactivated.
The purpose of the Viper Club of America shall be…
1. To help members have more fun with their Vipers. To encourage and promote the admiration for and the ownership, care and maintenance with safe and courteous operation of the VIPER automobile.
2. To be a unified voice for Viper owners. To serve as a medium of exchange of ideas, information and parts for owners of the VIPER, to aid in preserving these automobiles in the original likeness.
3. To act as liaison between Dodge/SRT and Viper owners. To provide an organization for club members to meet, socialize and maintain the spirit of good fellowship and to participate in activities including the use of their VIPER both regionally and as part of the VIPER Club of America (VCA).
4. To actively pursue ways to participate in charitable events including car shows and via monetary donations from the club treasury.
5. To further the interest of owners and drivers of the VIPER and to promote the safety and enjoyment of motoring in all phases.
6. To operate within the scope of the law.
7. The club shall be a non-profit organization.
8. The club shall be non-sectarian and non-partisan
In accordance with the Club's purpose, the following policy is in effect for the VCA Website. Moderator actions include editing, deleting, moving posts into the appropriate Forum and approving a maximum of one account per User. Personal responsibilities include not assisting others who are attempting to knowingly violate any policy.
1. All posts must conform to a standard that is acceptable in content to Prime Time Broadcast Network TV (TVPG http://www.tvguidelines.org/ratings.asp). ******, *********** or profanity (this includes "unique" spelling of profane words) will not be tolerated. Posts not maintaining this standard will be subject to deletion.
2. Personal assaults, threats, stalking, defamatory statements, promotion or suggestions of illegal activity, use of copyrighted material, fraudulent statements, or comments derogatory to any social group or individual will be subject to deletion. Vendors that demonstrate this behavior on other websites may have their posting privileges on the VCA Forums moderated or suspended.
3. Posts attacking other posters rather than disagreeing with the post will be subject to deletion.
4. Posts or messages that taunt or disparage any of the moderators or the administrator are not permitted. Additionally, posts implying derogatory meanings whether by "double entendre" or inference will be subject to deletion.
5. Attempts at thread hijacking (malicious posting in a fashion to a topic, with intent to change the initial focus) will be subject to deletion.
6. Speculative posts relating to future SRT products or other Viper related items will be subject to deletion.
7. Redundancy, Spamming or flooding the board with post after post just to annoy people, bumping a topic to bring its' position to the top of the forum, or multiple new threads, and posts that in the sole opinion of the moderator, may tend to annoy or disparage another user will be subject to deletion. Please do not post any topic that disrupts the peace and harmony of the forums.
8. Posts asking why a post was removed, and posts asking why a warning/strike/ban was or was not issued to a user will be subject to deletion. If a post was removed, a moderator felt it violated one of the policies.
9. Negative statements about vendors, customers, or others must be first hand, and substantiated. Furthermore, we reserve the right to hold negative posts until substantiated, and to give the parties reasonable time to work it out.
10. For the protection of our Viperclub.org users, any advertiser or non-advertiser/vendor with repeated-documented evidence of inappropriate business ethics or repeated site policy violations, can be removed from Viperclub.org, including "blanking out", or removing entirely, the use of the company's name/owner(s) (including any other firm name in which the offending business owner is a principal, partner or licensee) from any and all past or future postings."
11. Event posts to the forums by non-VCA Members will be subject to deletion. If you wish to announce an event, please contact the regional president for that area and coordinate it accordingly. Event posts are allowed only by paid VCA members/officers and should be posted in the appropriate regional forum where the event is to take place.
12. "Group buy" posts are only allowed in the Special Group Buy forum by current VCA Members and only on behalf of paid site sponsors. All other "group buy" posts will be subject to deletion
13. Posts, uploads, links, or specific descriptive mention (by declaring their name, even if it is not an exact link) of material or web sites that do not meet the policies set forth in the policy guidelines, or that use licensed or copyrighted material without permission are prohibited and will be subject to deletion
14. The Viper Club of America and its sponsors do not condone illegal street racing. As such, there will be no posts promoting or reporting such activity. This includes descriptions, pictures, or videos. The VCA encourages you to "take it to the track" and drive safely.
15. Any suggestions, ideas, or discussions regarding the VCA web site should be posted to the appropriate (web site suggestions) topic area. We welcome your input.
16. If a post violates the Posting Policy and has been removed, the entire thread or topic will be subject to deletion.
17. A moderator may turn off the account, for a short term, of someone violating the Posting Policy.
18. Classified ad posts to the forums will be subject to deletion. Non-Viper Commercial posts will be subject to deletion with the exception of approved commercial posts by site sponsors.
19. Site Sponsors /Non Sponsors: Site Sponsors shall be able to initiate or respond to posts in areas appropriate to the topic.
The VCA encourages contributions of information by Site Sponsors while at the same time maintaining a balance of opportunity among them. Attempts by any Site Sponsor or collective attempts of customers to dominate the Forums, as determined in the sole discretion of the Website Committee, is not permitted and will result in the loss of posting ability or an automated daily post limit placed on the User Account.
Posts by Site Sponsors that are negative comments about other vendors or the products/services of other vendors will be subject to deletion. If a Site Sponsor has a legitimate issue with another vendor or User, they should bring it along with specific, factual information, to the attention of the Website Committee.
Posts by Users that are in the business of providing Viper parts/services that are not Site Sponsors, and are posting to gain exposure for their business, or whose posts contain information about their own products or about the products of any other business providing Viper products/services, are subject to deletion and the User may have their ability to send a PM or e-mail through the Forum software disabled at the discretion of the Administrator. Such Users may also be subject to being placed in a “moderated status”.
Posts by any User that directly or indirectly encourage people to buy a product from a company/person that is not a Site Sponsor will be subject to deletion, however, moderators may elect to leave a post in place for limited, casual mentions of a business ie: a locking gas cap from Autozone. Posts promoting any User or business the VCA has suspended or terminated business relations with violate the Site Policy and will be deleted.
Site Sponsors shall not post criticism of VCA Business Policies, VCA Website Policies, another Sponsor or a Sponsor's products in any Forum. Any such comments shall be made in the VCA Suggestion Box or directly to the Website Committee for review.
- Status
