I have had good luck with the viper tech at Orange Park Dodge - Bob Bickle. He came over to Orange Park Dodge from Caruso when that dealership closed.
Last time I had the car at Jacksonville Dodge off 9-A they had the car for a month, did not fix it and had it for another month when I took it back. They also scratched the rear bumper, parked the car next to their sprinkler system for pickup, and delivered the car back to me with a dead battery. I had to have them jump start it to leave the shop. I swore I would never go back. I understand they have a new viper tech since I was there last.
Last I knew Sean Roe had sold his shop and was working out of his house. He was doing R&D and selling parts, but not doing any work on customer cars. I am not sure if he has opened another shop since then.