agentf1
Enthusiast
I have been going back and forth with our local Dodge Dealership/Viper Tech trying to get my alarm issue resolved and am going on my third visit.
First visit they realized they needed to order a BCM.
Second visit they installed it and realaized they need to order the disarm switch in the glove box since that circuit is always hot and shouldn't be.
I usually wait for the car and of course always leave a nice tip after each visit.
I just called and confirmed my switch or as they call it, harness is in. You need to take the console out and then the panel behind the seat to get to this switch. I know I have taken the console out and put it back in in less than 1 hour. NOW the service guy is telling me I have to leave the car because it is a lot of work. I am NOT comfortable leaving it in their hands unsupervised and think this job can definitely be completed within a day.
Should I tell them I wait for the car or am going to another dealer? I don't minds waiting even if it is all day and feel that that job is definitely not a > 1 day job. They also do not have a lto of safe parking around the dealership. There is another Viper Tech at Edgement Dodge which is approx 30 minutes away (15 minute farther) and then there is also Reedman which has come recommended from another VCA member but they are over 1 hour away.
I hate getting my freaking cars serviced.
Am I being too anal? (after watching the past 2 visits I am even more weary about them scratching it or not taking proper care.)
First visit they realized they needed to order a BCM.
Second visit they installed it and realaized they need to order the disarm switch in the glove box since that circuit is always hot and shouldn't be.
I usually wait for the car and of course always leave a nice tip after each visit.
I just called and confirmed my switch or as they call it, harness is in. You need to take the console out and then the panel behind the seat to get to this switch. I know I have taken the console out and put it back in in less than 1 hour. NOW the service guy is telling me I have to leave the car because it is a lot of work. I am NOT comfortable leaving it in their hands unsupervised and think this job can definitely be completed within a day.
Should I tell them I wait for the car or am going to another dealer? I don't minds waiting even if it is all day and feel that that job is definitely not a > 1 day job. They also do not have a lto of safe parking around the dealership. There is another Viper Tech at Edgement Dodge which is approx 30 minutes away (15 minute farther) and then there is also Reedman which has come recommended from another VCA member but they are over 1 hour away.
I hate getting my freaking cars serviced.
Am I being too anal? (after watching the past 2 visits I am even more weary about them scratching it or not taking proper care.)
I spoke to Chuck today and he suggested doing exactly what you did, just cutting the wires and putting the switch on with a couple of wire connectors. Sounds like a better idea than taking the entire interior apart to re run the harness.
