Fellow Rattlers
After months of being unanswered, followed by months of many phone calls our group letter was finally answered by an authorized Dodge representative. In a nutshell, Dodge is offering two options to those ACR owners who are afficted with the dreaded "rattler" Koni condition. First a bit of history.
We, the ACR purchasers spent an additional 10 grand for the ACR option package which included among its various upgrades the following:
"...GTS-R style aluminum-bodied Koni racing shock absorbers, double-acting,high pressure gas-charged, externally adjustable for bump and rebound;"
Also included in the above option was the sound of a gas can 1/8th filled with grade 8 bolts, when the car was driven on a roadway that contained any defects larger than 1/2 inch or larger.
As you all know, we sent a detailed letter to Team Viper requesting a remedy for this condition. After months of telepone calls with Dodge representatives, I can report that they have offered me two options which I will detail below.
First however, some perliminary information.
Dodge has advised that each ACR owner must individually contact Dodge in regard to thier car. You must have your VIN number handy and they assured me that their reps at the following number have been preadvised of the incoming ACR inquiries.
THE NUMBER IS 800 992 1997
The offer is"
Option #1
Bring your ACR to the dealer and they will remove the Koni system and replace it with a stockset of GTS shocks/springs. Dodge will then give you the full Koni system to do with as you wish. There will be no charge to the customer for the removal,swap etc.
Option #2
The customer can have the new Dynamic Spring/shock system that is now OEM and in the Mopar Performance catalog installed to replace the Koni system. Dodge will apply the same labor costs to remove and replace the Koni system and apply their cost for a set of GTS springs/shocks to the cost of the new Dynamic set up.
Heres the bad news. After applying the labor and shock offsets the customer will have to come up with $4000.00 to offset the substantial price increase in the Dynamic system. (I haven't checked the Mopar prices yet, so I don't have a figure to capare to; JON B.??can you help us here?)
Rattlers, The above may be a little disappointing to most. However, I for one am not convinced that it is totally unreasonable. Simply stated, if you want the noise gone, and as an added plus, get a really race designed resovior type shock/spring set up, its costly. But still less than if you wanted to do it on your own. On the other hand, I have heard a lot of stories recently that the Dynamic system,(particularly with the greatly increased spring rate) is quite a "racecar ride", and somewhat uncomfortable on the street.
So thats it. I urge each affected ACR owner to contact Dodge at the provided number and see how you do.
Guys, I've done what I could. Good Luck and for those without the 4 large, keep on rattling
Bob.
After months of being unanswered, followed by months of many phone calls our group letter was finally answered by an authorized Dodge representative. In a nutshell, Dodge is offering two options to those ACR owners who are afficted with the dreaded "rattler" Koni condition. First a bit of history.
We, the ACR purchasers spent an additional 10 grand for the ACR option package which included among its various upgrades the following:
"...GTS-R style aluminum-bodied Koni racing shock absorbers, double-acting,high pressure gas-charged, externally adjustable for bump and rebound;"
Also included in the above option was the sound of a gas can 1/8th filled with grade 8 bolts, when the car was driven on a roadway that contained any defects larger than 1/2 inch or larger.
As you all know, we sent a detailed letter to Team Viper requesting a remedy for this condition. After months of telepone calls with Dodge representatives, I can report that they have offered me two options which I will detail below.
First however, some perliminary information.
Dodge has advised that each ACR owner must individually contact Dodge in regard to thier car. You must have your VIN number handy and they assured me that their reps at the following number have been preadvised of the incoming ACR inquiries.
THE NUMBER IS 800 992 1997
The offer is"
Option #1
Bring your ACR to the dealer and they will remove the Koni system and replace it with a stockset of GTS shocks/springs. Dodge will then give you the full Koni system to do with as you wish. There will be no charge to the customer for the removal,swap etc.
Option #2
The customer can have the new Dynamic Spring/shock system that is now OEM and in the Mopar Performance catalog installed to replace the Koni system. Dodge will apply the same labor costs to remove and replace the Koni system and apply their cost for a set of GTS springs/shocks to the cost of the new Dynamic set up.
Heres the bad news. After applying the labor and shock offsets the customer will have to come up with $4000.00 to offset the substantial price increase in the Dynamic system. (I haven't checked the Mopar prices yet, so I don't have a figure to capare to; JON B.??can you help us here?)
Rattlers, The above may be a little disappointing to most. However, I for one am not convinced that it is totally unreasonable. Simply stated, if you want the noise gone, and as an added plus, get a really race designed resovior type shock/spring set up, its costly. But still less than if you wanted to do it on your own. On the other hand, I have heard a lot of stories recently that the Dynamic system,(particularly with the greatly increased spring rate) is quite a "racecar ride", and somewhat uncomfortable on the street.
So thats it. I urge each affected ACR owner to contact Dodge at the provided number and see how you do.
Guys, I've done what I could. Good Luck and for those without the 4 large, keep on rattling
Bob.
