I met a former Viper-tech while I was in Dallas. He was referred to me by a member of the local VCA there. I found him to be honest and knowledgeable. He's pretty much available 24hrs a day too...Maybe he can point you in the right direction regarding your warranty work. Keith Laxson, All Pro Automotive, 1961 E. Frankford Rd #110, Carrollton, TX, (972) 394-4139.
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