Do I have a bad Viper tech that doesn\'t care?
I have to continually bring my Viper to this dealership in AL. (Susan Schien Dodge).
I had and oil leak that was claimed to be fixed (It looked like it was, but a couple of 100 miles later..oil all over.)
They claimed to use a dye in the oil, but I noticed that they didn't change my filter. My fan is making funny noises and they said they had to adjust the shroud....still makes wierd nosies when turned on.
I'm missing clips from my air box..again! Not to mention when I had my windshield replaced..the guy who did it used way too much sealant and it overflowed on the edges..looks ugly..
I seem to always get the run-around on my warranty stuff..I need a new steering column too because mine is loose. They said they are waiting on approval...how long does that take? over 3 weeks?
Do I just have a viper tech that doesn't give a rat's *** ? I hope not!I guess he is paid by commission to on how many cars he can turn, so i can understand to a certian extent on rushing to get more done. Is this normal service I should expect? I feel I have to do the work myself to have it done right....I just don't have time to mess with it so I send it to the dealer. The shop manager seems to be real nice, but always..seems to be in the dark about some things. I wrote Susan Schien about his friendly attitude..he is a good guy. I just want my car to stop having these minor problems..
I have to continually bring my Viper to this dealership in AL. (Susan Schien Dodge).
I had and oil leak that was claimed to be fixed (It looked like it was, but a couple of 100 miles later..oil all over.)
They claimed to use a dye in the oil, but I noticed that they didn't change my filter. My fan is making funny noises and they said they had to adjust the shroud....still makes wierd nosies when turned on.
I'm missing clips from my air box..again! Not to mention when I had my windshield replaced..the guy who did it used way too much sealant and it overflowed on the edges..looks ugly..
I seem to always get the run-around on my warranty stuff..I need a new steering column too because mine is loose. They said they are waiting on approval...how long does that take? over 3 weeks?
Do I just have a viper tech that doesn't give a rat's *** ? I hope not!I guess he is paid by commission to on how many cars he can turn, so i can understand to a certian extent on rushing to get more done. Is this normal service I should expect? I feel I have to do the work myself to have it done right....I just don't have time to mess with it so I send it to the dealer. The shop manager seems to be real nice, but always..seems to be in the dark about some things. I wrote Susan Schien about his friendly attitude..he is a good guy. I just want my car to stop having these minor problems..
