Dodge replaced my windshield, NO CHARGE....

[SoCal Rebell]

Woohoo, never thought they'd do it. I posted earlier I got a flex crack in my windshield and what to do. Well the concensus was to have the insurance cover it. Well the ins. was a $500 deductible and the windshield was $500 so I showed it to the service manage at Valley Dodge and he said a rock cause it, he ran a pen along it and it stopped at one point and he said that's where the rock hit. Well I told him I wanted a DM to come in and look at it, I picked it up an hour ago and lo and behold I got a new windshield, gotta love those District Managers!

BTW, when I was pulling out the Service manager comes out and says "you don't race that car do you?", I just said no I don't and slowly drove off

 

[Birvini]

That's amazing!!!

 

[ssssssnake]

I too have a chip in my windshield. I had it patched..and it is still noticible. Wonder if I can go to the dealer too.....

Probabally worth a try to talk to a DM.

Mark

 

[GTS Dean]

Running a soup kitchen will get you all kinds of breaks.

 

[SERPENT INDIANA]

DC is replacing the windshield in my red ACR....started cracking from the passenger side post towards the center...it is only about 8-10 inches long at this point....started cracking the second time I drove it with 85 miles on it ...will be fixed this next week....

 

[red98GTS]

A few thoughts from your friendly glass guy. In most cases, it's not that much more on your insurance policy to have full "glass coverage" with a zero deductible. Check with your insurance company and ask. Mine has paid for itself on all my cars after the first glass break. Rock chips are(usually) easily distinguished from stress cracks. A stress crack will not have a visible point of impact like a rock impact.Stress cracks usually appear to originate from under the trim. Some insurance companies will try to get you to repair the chip, star, or small "run" in the glass if it is smaller than the width of a dollar bill. It's usually not perfect, but better than nothing. Saves them money. So, check into the no-deductible glass option before you get stuck with paying a huge deductible on a broken windshield. I hate to see you guys pay for windshields out of your own pockets! pete the ex glass guy

 

[Steve 00RT/10]

What Pete, the x glass guy said. I've had full glass/0 deductible on all my vehicles for the last 25 years. I think it more than pays for itself. I have replaced many more windshields over a million miles than what the added premium could come close to costing.

BTW I had the same stress crack at the passenger post side when the car was new.

Steve

 

[red98GTS]

I would like to add these comments so that those members searching the archives will be able to read this. STRESS CRACKS in windshields were never a big problem until the automotive industry changed their methods of holding the glass in the car from "rubber set", or what we used to call rubber gasket, and butyl tape kits, to urethane. The older style tape kits were nothing more than long pieces of sticky butyl either 5/16" or 3/8 depending on the car model. The windshield, upon installation, "sat" on this sticky black bead and both held it in and made the seal. Any chrome trim was strictly ornamental. Usually, a series of metal "clips" held it on. These butyl tape kits were very forgiving when it came to body flex, but unfortunately, were also very forgiving when it came to keeping the windshield in the car should there be a severe accident. And you know the result of that. So, the manufacturers went to a newer style of installing the windshield which was what is now referred to as "urethane set" and is the standard used on automobiles. A "bead" of black urethane that looks like black silicone is laid on the pinchweld, and the glass is laid on it wet. Small, usually plastic, supports hold the glass from slipping downward while the stuff dries. It normally takes about 24 hrs. for a full cure and that baby is IN there. Urethane dries very hard and, as a result, is less forgiving when it comes to body flex. Hence, more stress cracks now and then but a MUCH, much safer car, and a much more structurally sound and rigid body, since the windshield now affords additional strength where there used to be very little. ONE last thing if I may>>>an experienced glass installer can spot a stress crack right away, at least I could. Comes with experience like everything else. Working on these things every day, you get to know the cars that are famous for them and even where they will crack. The manufacturers are usually aware since we tell them and they are constantly trying to eliminate known areas that develop stress cracks.
Hope I didn't bore anybody to tears. Pete the ex glass guy

 

[Qualitywires.com]

Sounds like your service manager is a butt. But good for you you got your stuff done!