Pete the ex-glass guy here. I hesitate to respond to this post at the risk of boring you guys to tears with another dissertation on glass, but for the sake of those of you who might not have heard this, please bear with me on this or skip the explanation! OK. In fifteen years of installing and buffing windshields, I have never seen anybody nor have I been able to "buff out" an entire windshield and get rid of the normal pitting and road rash that occurs just from everyday driving. It's very labor intensive, and if the windshield is that bad, it should be replaced. Yes, SOME light scratches can be buffed to the point where they are a practically invisible, but you have to be very careful you don't create a concave section where you buff, because your scratch will now be a "lens", and when you look through the w/shield, you will see a distortion. Nobody told you about that, did they. It's worse than a scratch in my opinion. So, buffing an entire w/shield is not something practical. Replace it. The insurance companies replace tons of windshields but there's a glitch. They obviously won't replace one (USUALLY) if you just call and say you have some pitting, etc. It has to be broken, and by that, I mean more than just a ding or a chip or a teeny little break. If that is the case, and they WILL ask you, then they will send over a repair guy who will fill the short crack or ding with a clear expoxy-like material, and the insurance company will save a few hundred and you will have a repair that doesn't look perfect, but better than what you had. You will STILL have all the pitting and road rash from before and be right back where you started. As was mentioned in response to this post, NO deductible glass coverage is a good idea. I am not saying you should break your windshield beyond a repair job. What happens to your windshield is up to you.
Check your deductible on glass. It's not expensive to have full glass coverage in most situations. Mine has paid for itself over and over. Plenty of rocks being kicked up here in Arizona on the freeways. One last thing: windshields are always "safety glass". Backglasses and doorglasses are "tempered". Two different things, and if there is a DEEP scratch in a piece of tempered, good luck. Hard as nails. All the buffing compounds out there are basically the same. They work with a felt-like wheel and require a know-how of how much pressure to apply without creating heat and how not to create that "lens" I spoke of. I don't recommend it for the average guy out there. I wish there was an easy solution for getting out all the little pits and rash in glass, but it's just the nature of it. Hope this helps somebody. Pete the ex-glass guy