I shipped my car using them to Nashville. Trouble is the day they unloaded the car it was pouring rain, and you have to inspect the car at that time. There turned out to be some scratches in the front fender that looked like tie-down straps had rubbed, which I did not notice when the car was wet. It was not until I got it dried off that they were visible. Granted not severe damage, but the only way to really repair it is to re-clear the whole hood. Of course, they deny damaging it since I did not spot it at inspection time and I can't blame them for taking that stance. Moral of the story - carefully go over every inch of your car when you pick it up.