First of all the car was towed in to the dealership by Chrysler road side due to coolant leaking out like a tea kettle from the front of the engine. It was literally whistling. Now lets rewind when I got my car back by the time I got home the car was hotter than normal so I checked the overflow and it was empty. I then called tom and he said that the tech probably burped the system incorrectly and he would talk to the tech and correct his procedures. He then said to bring it by Monday. I said I would.
After I hung up the phone I decided to burp the system myself. I put over a gallon of coolant in the car, drove the car a few miles and came back to burp again. There was coolant all over the upper hose. I then parked the car and called Sean roe on Monday. Sean sent out a replacement hose because I thought it may have been leaking out of the bleed screw area. I received the hose on Friday and replaced it. Burped again and was off. I got no further that a mile or two from my house when it sounded like a tea kettle and had steam pouring out from under my hood. I pulled over and saw steam and lots of water spitting out from the front of the engine. My car at this point was disabled. So I called DC road side assistance and they towed it to finish line.
TOOFAST you and I both know that service is open it may not be stated but it is open on Saturday. I have been at this dealership many times on Saturday and service is open. Ron the general manager of the dealership admits to having my keys in his hand on Saturday his excuse for not putting it inside was “sometimes people just drop of keys without the car” implying that he didn’t see the blue and white viper in front of the garage door. RIIIIght Ron I just dropped off my keys and drove home without the key. The vandalism and theft happened either late Saturday night or Sunday. How do I know because I drove by Saturday night and saw the car intact. The only reason I’m going to save in the future is because I won’t be going to Finish Line anymore. I have spent over 500 in deductibles trying to get this coolant consumption and then leak repaired for over a year. This past time with the glass incident when I got the car home I found the smooth tubes not clamped on the air box, one tube was taking in unfiltered air this is just an example of the sort of things FLD routinely screws up. When they take things apart they use different fasteners or don’t put all the fasteners back on. The plastic screws that hold the front inner fenders were glued on! Apparently they broke them and rather than replacing they just glued on the heads. My car has been in their service half a dozen times for the leaking coolant. They allow porters and a detail shop to pickup and drive vipers. I have picked up my viper outside in the past and it has been stored out side in the past. Why did I put up with poor service because I thought if anything major happened that Tom, Ron and Todd would take care of me so I didn’t want to ***** about little things. Obviously not, so I will never revisit FLD. I am not the only one who has been dissatisfied with FLD I know of others who don’t say anything either. The point is they had the keys in their possession before any damage was done to the car.
After I hung up the phone I decided to burp the system myself. I put over a gallon of coolant in the car, drove the car a few miles and came back to burp again. There was coolant all over the upper hose. I then parked the car and called Sean roe on Monday. Sean sent out a replacement hose because I thought it may have been leaking out of the bleed screw area. I received the hose on Friday and replaced it. Burped again and was off. I got no further that a mile or two from my house when it sounded like a tea kettle and had steam pouring out from under my hood. I pulled over and saw steam and lots of water spitting out from the front of the engine. My car at this point was disabled. So I called DC road side assistance and they towed it to finish line.
TOOFAST you and I both know that service is open it may not be stated but it is open on Saturday. I have been at this dealership many times on Saturday and service is open. Ron the general manager of the dealership admits to having my keys in his hand on Saturday his excuse for not putting it inside was “sometimes people just drop of keys without the car” implying that he didn’t see the blue and white viper in front of the garage door. RIIIIght Ron I just dropped off my keys and drove home without the key. The vandalism and theft happened either late Saturday night or Sunday. How do I know because I drove by Saturday night and saw the car intact. The only reason I’m going to save in the future is because I won’t be going to Finish Line anymore. I have spent over 500 in deductibles trying to get this coolant consumption and then leak repaired for over a year. This past time with the glass incident when I got the car home I found the smooth tubes not clamped on the air box, one tube was taking in unfiltered air this is just an example of the sort of things FLD routinely screws up. When they take things apart they use different fasteners or don’t put all the fasteners back on. The plastic screws that hold the front inner fenders were glued on! Apparently they broke them and rather than replacing they just glued on the heads. My car has been in their service half a dozen times for the leaking coolant. They allow porters and a detail shop to pickup and drive vipers. I have picked up my viper outside in the past and it has been stored out side in the past. Why did I put up with poor service because I thought if anything major happened that Tom, Ron and Todd would take care of me so I didn’t want to ***** about little things. Obviously not, so I will never revisit FLD. I am not the only one who has been dissatisfied with FLD I know of others who don’t say anything either. The point is they had the keys in their possession before any damage was done to the car.
