Re: MASH\'S APEX 550 STROKER
Well, I think enough is enough, I have tried to do the right thing and not post on the boards and waited for months to resolve this problem with Bill off the boards and in private, but nothing seems to be working.
It’s very clear that Apex does not want to solve this issue. I don’t think Bill really cares at this point what the viper member or anyone else thinks about him or the company he runs. He is clearly at fault and just keeps giving me the run around.
This is an e-mail a received from Bill, BY MISTAKE, it was not intended for me:
“Oh, and if I did agree to the rebuild, I'd tell him that it has to be done here and not by Heffner. And per the warranty agreement, he'd have to pay to ship all the parts back here. That may just make him go away, but I don't know.”
Clearly proves he knows he is at fault, “if I agree to the rebuild” and “that may just make him go away” only proves what we all already know.
Bill is hoping if I get stuck with the shipping charges, I might go away and stop asking him to fix the motor. That’s all he is worried about while Jason is out there working on my motor and I am paying for something he caused, all he is thinking about is ways to make me go away and avoid fixing what he caused.
This E-mail he sent me also clearly proves he knows he is at fault:
“Even if the bit of material that's in your intake matches the bit in another intake, does that automatically conclude that that caused the damage?”
ahhhhh…… I don’t know, what do you guys think? This crap was found all over the inside of my motor, and Bill still thinks it might not have caused the damage. Nothing else was found but that material.
Also adding this:
“And if there was some residue left over, it wouldn't be enough to scratch the ductile iron cylinder liners. And what about the pistons? The one picture only shows very slight vertical marks. If it was enough to scratch the liner, it would've torn a lot more out of the piston, at least from the pictures I received. Since the motor wasn't disassembled here, per the warranty stipulations, I'm just supposed to take Jason's word for it?
As you guys can see, this is what I have to deal with, he is in denial. I even offered to pay for him or his mechanic to fly to MD and check the motor for them selves. But still, nothing.
What many of you guys don’t know is that he did not even send me my parts back when he worked on my motor. That’s right, he kept some of my parts. I have been asking for them and still have not seen anything. He said he would send a small amount for the parts, since they are used, but I have not seen anything yet.
And when I asked him for the LETHAL 750 decals and plaque right after I got the car, do you guys know what he told me, he actually told me to go make my own. Can you believe that? The guy is too cheap to make and send me $10 decals. He even sent me the font type to help me make my own. Not that I would ever stick that LETHAL crap on my car anymore.
He is now telling me to go ahead and send my motor, and he will fix as he sees necessary. That is scary coming from a guy who thinks that faulty crank should be in a new viper motor and did not consider replacing it, but hiding it and denying its faulty. How am I supposed to even trust this guy with my motor? I am sure he will consider the scratches on the cylinder walls and the pistons as minor and wont even repair or replace it. (Going by his standards of work). He also does not work on vipers anymore, and it’s very clear why.
I wanted to give a big thanks to all the viper members who supported their fellow member and this cause. Especially Jason Heffner for having to deal with this first hand and having to put up with Bills BS.
I am considering taking this to the courts and suing Mr. Bill for what he has caused. Not just the motor fix, but for everything. He misrepresented himself as a viper motor builder and a professional tuner. Lied to me and built a motor that was already damaged before it even left his ship, and now wont even pay for the fix, which he is clearly responsible for. I am going to ask Jason to get the material analyzed by pros and start building a case and just go from there. I gave Bill plenty of time, and honestly the way I see it, I did not ask me much. But if this is how he wants to do it, then its fine by me.
Please feel free to e-mail me with any input or advice regarding the above.
To all the members/people reading this, my advice to you, definitely think twice before sending Apex your motor, or having them do any work with your car.
Thanks again
