That sounds like an awesome feature!
Man this still burns me up, screw that manager, even though I wouldn't do it, you SHOULD be able to drop your car off and know it is treated ok. I remember reading a story once where this happened, or something similar, it may have been on this board can't remember, but he either did, or threatened to take out a full page ad in the paper trashing them with what happen, that was awesome. Can't remember what happened though, does anyone remember?
