My snake also seem's to be underpowered, I have not taken it to be dynoed as of yet. But I can tell you that the power & responsiveness is no where near my 2006 Gallardo. AT 500 HP with tons of torque one would think that the snake would be more impressive. Also the snake performs really bad on very hot days seems to lose at lease 100 HP. Once dynoed if every thing turns out to be normal, I am going to quickly have a PAXTON installed. I know that day of encountering a C-6 Z06 is nearing and I refuse to be embarrased. VIPERS FOR LIFE....
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I thought the same when I first got mine. Just didn't feel all that fast. I had it dyno'd and the numbers appeared normal for a stock Viper (482 rwhp, 481 lb ft torque). I was still dissatisfied with how it was running, so I got the DC reflash. This helped quite a bit. Throttle response was much better, car ran much smoother and cooler and was suddenly what I expected a Viper to feel like.
Strangely, I took the car in for routine service some time after doing the reflash. I swapped the stock computer back in so they wouldn't potentially mess with my DC reflash settings. When I got it back, it ran much better than it did before on the factory computer. They must have updated the software.
Seems to be a big difference in how cars came tuned from the factory.