Guys & Gal(s)...we are trying to help a fellow Viper owner here who has a problem with potentially serious implications...we are NOT trying to pit one member against another, just attempting to tap the collective wisdom and experience for the purpose of offering decent, constructive approaches to this situation.
As far as I'm concerned, I'm happy to be corrected when I'm wrong. In fact, I'm probably more likely to remember the "wrongs" and therefore avoid the same mistake later.
To that end, and realizing the complexity of these systems, I would suggest that "sssikvipe" contact the VCA President in his/her locale for assistance. Our Region rallies around fellow owners, be they VCA members or not...and, generally, things work out well for ALL concerned !!!
"sssikvipe", feel free to call me if you like for a longer, more specific version.