A&C Performance - Screwed me - Watch out

NK BREKR

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Todd,
I don't think you needed an attorney to prove your case, but in the event that you did I hope you sued his sorry ass for legal and court costs. Glad it worked out in your favor.
 

TAXIMAN1

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As any business owner knows (or will find out shortly). There are customers that will COST YOU MONEY, to do business with. And are just plain a liability to do business with AT ALL. In my business, I try to feel these people out and just avoid. But sometime you get stuck in a time consuming nightmare like this one. Im glad it all worked out for you guys..
 

costanZo

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Just wanted to throw a quick post on here to finally clear all this up.

On the day of court, and know that in 4 years we have only had one customer like this, A&C performance was there with all the factual paperwork.

AEM testing, documentation, emails from Jeff. And like we suspected.

Jeff Gaines didn't show up. Case closed.

Todd

I know this is an old thread, but I just read the whole thing and I'm glad to hear everything worked out in the end for you. I appreciate both lengthy conversations we've had on the phone the past couple of weeks going over mods/prices etc., I look forward to doing business with you this summer Todd! :)
 

Zentenk

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Cool read, thanks for bringing this up. I won't ever use either DC or A&C as I'm not (nor will I ever be) in California. This COSTomer sounds like a real pain!! I hope you don't ever have to deal with such a customer again. Although some shops are shady, at first I was on his side. I mean, there are tons of horror stories on auto shops it makes me want to do my own work if at all possible.
 

Qualitywires.com

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I can personally say my dealings with Todd and his staff has always been top notch. And as many of you know I am all about customer service and experience.
 
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