Interior is not covered by warranty.

[Performin Norman]

I contacted my local Dodge dealership about a small door panel problem. He told me that it is not part of the Chrysler warranty. I know some of you have a good repore with your viper techs and have had warranty work cover interior. I am not so lucky. If you have any input, please throw it my way.

 

[BlackACR]

On my 99GTS, (before i sold it). I had the driver seat,driver door panel, and the piece by the seat belt replaced, no questions
asked. This was done at a chrysler dealership on top of that. Just go some where else, most dealers love to replace viper parts they make a k-lling. The seat alone for my car retailed for $1800.00.

 

[Y2K5SRT]

Try a different dealer. I have been surprisingly pleased with Steve Oliver Dodge in Overland Park. Never a problem for warranty issues. Not even a hint.

Chris

 

[JonB]

<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by Performin Norman:
If you have any input, please throw it my way. <HR></BLOCKQUOTE>


Perform at a new dealer!

 

[DRYVEM]

Norm, I had both seat backs and LH visor replaced at a non-viper dodge dealership near me. I think you should try a different dealer.
Barbara

 

[Casey]

Find another dealer. I had a lower-dash panel piece replaced a couple months back because it didn't fit tight. No questions asked! So it will really depend on who you deal with!
Good luck!!

 

[Tom Sessions]

Does the car still have the 3/36 warranty or is it under a service contract?It does make a difference.

 

[Brad04Mamba]

Had splitting in the upper door panel where you rest your arm, tech told me he had heard this happens alot, the leather/vinyl is stretched to tight when installed. Replaced no problem. Get new tech.

Brad

 

[Viper Wizard]

Norman, Tom is asking the right question!
IF: 3/36 Warranty I can help!
IF: Service Contract

I CAN'T HELP!

DC Service Contracts do not cover "SOFT TRIM"!

---
Interior[door panels,seats,carpets,dash pad,etc.etc.etc.]
Paint & Body-ROCKERS!!!!
WEATHER STRIPS!!Most all are ripped!

If you are reading this [DCSC] WE all live in the same WORLD!
You have a Dealer that is NOT happy with you!!

 

[ACR Joe]

I had the r/s passenger carpet section replaced as it had an errant cut from the factory. I also had the dash replaced due to a shinny spot on the r/s. That one I should have left alone because now the entire friggen dash has a sheer which reflects sun glare like you wouldn't believe. Be that as it may, both parts were installed under warranty.

Good luck ..... and do find a new dealer!

 

[Performin Norman]

I am not sure if I am in the 3/36. The car is a 98 but I am not sure when the 3/36 ends and the Chysler extended warranty begins. I bought the car from Bill Pemberton in May of 00. I bought the extended warranty from him/Chrysler. The dealership I have used in the past hasn't had one problem with me. I think their service is exemplary. The issue is whether the cracked interior piece IS or IS NOT covered by the warranty and if I am still in the 3/36. Who would I contact for that info. Mr. Pemeberton?

Thanks for all the help. I appreciate it.

 

[Tom Sessions]

Your dealer can provide you with that info.They run what is called a funtion 14 which provides them with all the info on the car such as warranty history ,owner info,service contract plan,and most important in-service date.If they can't give you this info e-mail your vin and i'll let you know what's up.Tom