wastntim
Enthusiast
I went to order a $14.00 roll of heat shield tape for the viper from JEGS only to find out that they were going to charge me a handling fee of $9.99. I complained and this is the response I got:
"Thank you for taking the time to provide JEGS with feedback regarding our handling fee.
Based on a tiered scale, the handling fee is per order based on the order subtotal:
SUBTOTAL HANDLING
Up to $11.99 = $4.99
$12.00 to $49.99 = $9.99
$50.00 to $249.99 = $11.99
$250.00 to $499.99 = $12.99
$500.00 and up = $13.99
Handling fees help to cover packaging costs and to expedite orders in excellent condition, which also allows JEGS to keep our prices competitive. I apologize for any inconvenience this has caused."
How do companies like this stay in business? Why the hell would I pay a handling charge almost equal to the cost of the product. I ordered the same item from Summit and paid $4 in shipping and $0 in handling! $9 handling - GIVE ME A BREAK!
"Thank you for taking the time to provide JEGS with feedback regarding our handling fee.
Based on a tiered scale, the handling fee is per order based on the order subtotal:
SUBTOTAL HANDLING
Up to $11.99 = $4.99
$12.00 to $49.99 = $9.99
$50.00 to $249.99 = $11.99
$250.00 to $499.99 = $12.99
$500.00 and up = $13.99
Handling fees help to cover packaging costs and to expedite orders in excellent condition, which also allows JEGS to keep our prices competitive. I apologize for any inconvenience this has caused."
How do companies like this stay in business? Why the hell would I pay a handling charge almost equal to the cost of the product. I ordered the same item from Summit and paid $4 in shipping and $0 in handling! $9 handling - GIVE ME A BREAK!