VPRVENM97
Enthusiast
Wow! Lou, I have to say that you are a very patient man. Most people would have gone completely ballistic by now. You definately have done an outstanding job of documentation and having "all your ducks in line."
Posting the e-mail exchange and the pics of the tear down leaves no room for misinterpretation. Scott has indicated that he was going to honor the warranty on his work several times in the e-mails so the issue of "transferable warranty" is really a non-issue. Sean Roe made a very good suggestion of sending to to Arrow for a complete rebuild. That sounds like your best course of action. They know those engines best and their reputation is impeccable. Include the costs of the rebuild in your claim with Elite.
Its a shame that it has come down to this, but I think Scott can still save his reputation(and his business)by doing the right thing. H M S seems to be making a comeback, I'm sure Elite can do the same.
I opened link to the petition to ban Elite from VCA and was temped to fill it out and send it. I felt at this time that might be counter productive and would not allow Scott the opportunity (nor the desire) to respond and correct matters. As a fellow Viper owner and customer to the vendors in this community I'm definately on your side in this. If you've come to a point where you're both at an impass, I'll gladly fill out the petition.
Again, I'm sorry that you've had to go through all this. I can only imagine the stress and frustration that you've had to go endure. Please keep us up to date as you have been. Members like you are an asset to the Viper community.
BTW, what kind of camera are you using? Those pics are great!
Posting the e-mail exchange and the pics of the tear down leaves no room for misinterpretation. Scott has indicated that he was going to honor the warranty on his work several times in the e-mails so the issue of "transferable warranty" is really a non-issue. Sean Roe made a very good suggestion of sending to to Arrow for a complete rebuild. That sounds like your best course of action. They know those engines best and their reputation is impeccable. Include the costs of the rebuild in your claim with Elite.
Its a shame that it has come down to this, but I think Scott can still save his reputation(and his business)by doing the right thing. H M S seems to be making a comeback, I'm sure Elite can do the same.
I opened link to the petition to ban Elite from VCA and was temped to fill it out and send it. I felt at this time that might be counter productive and would not allow Scott the opportunity (nor the desire) to respond and correct matters. As a fellow Viper owner and customer to the vendors in this community I'm definately on your side in this. If you've come to a point where you're both at an impass, I'll gladly fill out the petition.
Again, I'm sorry that you've had to go through all this. I can only imagine the stress and frustration that you've had to go endure. Please keep us up to date as you have been. Members like you are an asset to the Viper community.
BTW, what kind of camera are you using? Those pics are great!