Bad Experience picking up a new Viper from Napleton Dodge

[Dellebi]

Bad experience picking up a new Viper from Napleton Dodge in Kissimmee, Fl. 7 days after picking up the Viper, a salesman shows up at my house unannounced (Apr 18, 2016) with a revised dealer fee structure that cost me an additional $528. A word to the wise . . .

 

[ViperJeff]

I'm afraid I would have just laughed and closed the door

 

[CWhiteRun]

Hope you didn't sign it? Did you tell him to go piss off?

 

[gb66gth]

I would have said, "Let me check with my manager", then closed the door gently, gone to the fridge and had a beer and just left him there.

 

[GRANGER73]

Happened to me twice. Just offer him the keys.

 

[broomrider]

I love all of the above responses but I believe ole Broom would have laughed and said oh I see so you mean you owe them $528 and told him to go find a mirror to know what a dumb ***
Looks like.

 

[Free2go]

.........http://oncars.blogspot.com/2007/04/loophole-in-dealer-fee-law.html

 

[gb66gth]

Florida, what do you expect?!

 

[Dellebi]

Thanks very much for your comment Free2go. Your referenced article was enlightening and I feel less alone now.

 

[gb66gth]

Dellebi, put it behind you and enjoy that badass car.
Besides, if you feel violated now just wait until you buy tires!

 

[Bill Pemberton Woodhouse]

Thanks for the enlightening post................now I know one of the reasons we sell ton of Vipers in Florida!

 

[broomrider]

Mr Bill is the man!!

 

[Dellebi]

Resolution to Bad Experience.

Unable to resolve this problem with the Dodge dealer – Napleton of Kissimmee Fl, I took my co-worker’s recommendation and contacted the Dodge district manager. 3 weeks later I received a full reimbursement check from Dodge district manager (not the dealer). Special Thanks to my co-worker for his suggestion. If anyone has a problem with a Dodge dealer that can not be resolved, I would recommend you go to the Dodge district manager and file a complaint. Their website is below.

http://www.dodge.com/webselfservice/dodge/emailpage.html