I wont say what dodge dealership it was but here goes my short story..
1-3 months ago noticed car was running weaker than usual
2-went and dynoed and hit 330 rwhp when should have been around 470 rwhp
3-Changed the plugs and checked the wires..Redynoed to 335 rwhp
4-2 weeks later sent 2003 Viper to said Dodge dealer ship
5-Told them plugs and wires were done/checked two weeks ago..Yet they insisted on doing them before they did everything else
6-received bill for 600$ for spark plugs wires
7-One week later they say it's a broken roller rocker and will be covered under warranty
8-The next day they say my Harland Sharps are after market and wont be covered. I then bring them the paper work showing that the roller rockers were purchased through Arrow Racing and installed by a Dodge dealership
9-They say that the roller rockers will be covered under warranty
10-One week later they say that they ordered the wrong roller rockers
11-2 weeks later they again say they ordered the wrong roller rockers
12-A week later they say that the roller rockers are not stock and a reviewer said that they will not cover the broken roller rocker under warranty
13-They tell me 1500$ for the roller rockers and 850$ for the install
14-I say your full of crap and lied to me all this time and told them to have my car ready the next day and that I would do the roller rockers my self
15-I pick up the car only to see that the valve covers were lazily put back together and their is a rusted metal OBJECT holding up my dip stick with a loose bolt..As well my carpets are drenched wett and the windshield wipers are now trying to rest against my hood due to being put back on incorrectly after removing the manifold to do the wires..The hood is scrathed ( very minor) when oipened due to the now very to little winshield wiper clearance
16-I complain and a mechanic comes out and writes down everything I complain about
17- 3 days later the head guy calls me up and apologizes and ask me what we can do to fix this...I say..Well I can get stock roller rockers on the cheap and you guys install them. In the mean time go fix all these problems..He agrees
18-I spend 300$ on used roller rockers/pushrods that will arive in a few days
19-Today the dealership calls me up and says that the car is fixed????How I ask..Oh the roller rocker was never actually broken but just needed to be tourqued down
YOUGOTTABEFINGKIDDINGME
2 months of drama and lies for a roller rocker they inspected 2 months ago that could have just been tourqued down!!!!!!!!!
Dont take your car to a dealership..The 1500$ I spent for the max care is the biggest joke out there...
Im basically out 1,000$ for a roller rocker that needed to be re- tourqued
1-3 months ago noticed car was running weaker than usual
2-went and dynoed and hit 330 rwhp when should have been around 470 rwhp
3-Changed the plugs and checked the wires..Redynoed to 335 rwhp
4-2 weeks later sent 2003 Viper to said Dodge dealer ship
5-Told them plugs and wires were done/checked two weeks ago..Yet they insisted on doing them before they did everything else
6-received bill for 600$ for spark plugs wires
7-One week later they say it's a broken roller rocker and will be covered under warranty
8-The next day they say my Harland Sharps are after market and wont be covered. I then bring them the paper work showing that the roller rockers were purchased through Arrow Racing and installed by a Dodge dealership
9-They say that the roller rockers will be covered under warranty
10-One week later they say that they ordered the wrong roller rockers
11-2 weeks later they again say they ordered the wrong roller rockers
12-A week later they say that the roller rockers are not stock and a reviewer said that they will not cover the broken roller rocker under warranty
13-They tell me 1500$ for the roller rockers and 850$ for the install
14-I say your full of crap and lied to me all this time and told them to have my car ready the next day and that I would do the roller rockers my self
15-I pick up the car only to see that the valve covers were lazily put back together and their is a rusted metal OBJECT holding up my dip stick with a loose bolt..As well my carpets are drenched wett and the windshield wipers are now trying to rest against my hood due to being put back on incorrectly after removing the manifold to do the wires..The hood is scrathed ( very minor) when oipened due to the now very to little winshield wiper clearance
16-I complain and a mechanic comes out and writes down everything I complain about
17- 3 days later the head guy calls me up and apologizes and ask me what we can do to fix this...I say..Well I can get stock roller rockers on the cheap and you guys install them. In the mean time go fix all these problems..He agrees
18-I spend 300$ on used roller rockers/pushrods that will arive in a few days
19-Today the dealership calls me up and says that the car is fixed????How I ask..Oh the roller rocker was never actually broken but just needed to be tourqued down
YOUGOTTABEFINGKIDDINGME
2 months of drama and lies for a roller rocker they inspected 2 months ago that could have just been tourqued down!!!!!!!!!
Dont take your car to a dealership..The 1500$ I spent for the max care is the biggest joke out there...
Im basically out 1,000$ for a roller rocker that needed to be re- tourqued
