MichaelP
Enthusiast
OMG Tony that is classic.
OneRare Do it Do it
OneRare Do it Do it
***!!!! No room to remove oil filter after 998 Recall. HELP!!!
- Thread starter onerareviper
- Start date
Vip-RT10
Enthusiast
Like we aren't crafty enough to make our own pieces and weld them in? Those people are incompetent monkeys. Did they get an installation sheet with it or did they just get 2 slabs of metal with some rivets?
Tom Sessions
Enthusiast
onerare,I was hoping I was wrong but it does look like the worst.Call me and we can talk about how to best fix what they have done to you.
Tom Viper Tech/Viper Days Tech inspector
D@E Dodge
Wilmington NC
910-799-4210
Tom Viper Tech/Viper Days Tech inspector
D@E Dodge
Wilmington NC
910-799-4210
A couple thoughts on the recall. In my case the dealer quoted me a week. When I asked him why, he said he couldn't order the parts till the car was inspected. I politely stopped him and indirectly told him to cut the BS, order the parts and call me when they were in. He agreed without hesitation. If I hadn't objected they would have had my car for a week. The parts kit for the recall is about $500. Are they trying to save a couple of days of carrying the inventory or is it possible they get monies from DC when a car is stored on the property? It sure seems orchestrated.
I believe the actual flat rate hours that DC gives the dealer to do recall is approximately 11 hours. My car took almost exactly 11 hours. Most of the work is in the rear of the car, the rear end has to be dropped to add the gussets to the drivers side of the frame. The repair in the rear is asymmetrical, only the drivers side receives reinforcement.
I believe the actual flat rate hours that DC gives the dealer to do recall is approximately 11 hours. My car took almost exactly 11 hours. Most of the work is in the rear of the car, the rear end has to be dropped to add the gussets to the drivers side of the frame. The repair in the rear is asymmetrical, only the drivers side receives reinforcement.
jimandela
Enthusiast
Onerare,
1TONY1 has the best idea.
Say nothing go back in for a simple oil change and then stand there and watch ...
take a camera the look on the techs face.. priceless..and then go from there!!!!
open that can of whoop ass!!!
JIM
1TONY1 has the best idea.
Say nothing go back in for a simple oil change and then stand there and watch ...
take a camera the look on the techs face.. priceless..and then go from there!!!!
open that can of whoop ass!!!
JIM
VIPORXXX
Enthusiast
After reading this post I ran out to my garage and
checked my recall repair. Whewww! was I relieved. Doing
business with a reputable and competant dealer like Buhler Dodge
is a wonderful thing.
Fast Eddie
checked my recall repair. Whewww! was I relieved. Doing
business with a reputable and competant dealer like Buhler Dodge
is a wonderful thing.
Fast Eddie
BigCarrot
Enthusiast
That would be CLASSIC!!! Do that!
Viper Wizard
Enthusiast
5.3 Hours [998] with no cracks is what DC pays, and about $70 in parts.
DChan415
Enthusiast
How did you end up fixing it? The gussets on my car have been on backwards since I got the car, I've just been pushing my oil filter to the other side of the engine and wiggling it through the power steering lines.
ACR Joe
Enthusiast
I'm sure glad I had the Wizard do mine (998 only). We had that very conversation about how some dealers were installing the reinforcements backwards making it virtually impossible to remove the oil filter. The Wizard did the job in one day and the workmanship is absolutely perfect. If you want the job done right, Chuck Tator's the man!
Just this past weekend, we experienced a similar problem removing an oil filter from a 96 RT/10. The recall had been done right, however, an aftermarket Hayes oil filter was used. We ended up having the hacksaw the filter in two to get it out. We put a stock Mopar filter back on. We were able to slide it in through the opening the the passenger side lower control arm. We had the car on a drive on lift. So we put a jack stand on the frame and lowered the car slowly, as soon as the front wheel was off the floor, the filter slid right through.
PM me if you need additional information. Unfortunately, I did not have my digital camera with me to take pictures. (figures I forgot it)
PM me if you need additional information. Unfortunately, I did not have my digital camera with me to take pictures. (figures I forgot it)
Viper Wizard
Enthusiast
Thank You Joe, you where the 104th Recall!! To date I have repaired seven Recalls that other Dealers screwed up! It must be that 5-Star thing!
It must be that 5-Star thing! See this recent thread on fixes.
http://vca2.viperclub.org/forums/showflat.php?Cat=&Board=UBB14&Number=263850&Forum=UBB14&Words=&Match=Entire%20Phrase&Searchpage=0&Limit=25&Old=1month&Main=263685&Search=true#Post263850
There are numerous threads on this recall.
Which DC cealer did it?
http://vca2.viperclub.org/forums/showflat.php?Cat=&Board=UBB14&Number=263850&Forum=UBB14&Words=&Match=Entire%20Phrase&Searchpage=0&Limit=25&Old=1month&Main=263685&Search=true#Post263850
There are numerous threads on this recall.
Which DC cealer did it?
Viper Wizard
Enthusiast
Are you sure the Recall was done right? You should not have to go through all of that to get the oil filter out! Check the pictures above to confirm that it was done correctly.
scottgf
Viper Owner
That totally s*cks!!
Sorry to hear about this.
Just going from memory...werent the instructions printed showing the backetts installed wrong at first...then they reprinted them correctly later??
Wizard may chime in on this...
Hope all ends well for you........In this case Im glad I have a Gen 1.
ps. Hey Wizard, when is "Tators West" opening?? we need ya out here!!!
Cheers,
Sorry to hear about this.
Just going from memory...werent the instructions printed showing the backetts installed wrong at first...then they reprinted them correctly later??
Wizard may chime in on this...
Hope all ends well for you........In this case Im glad I have a Gen 1.
ps. Hey Wizard, when is "Tators West" opening?? we need ya out here!!!
Cheers,
Gerald Levin
Viper Owner
As I mentioned before, if DC would send out a video to all the dealers detailing the correct and incorrect way of handling this and enforcing a severe penalty, like $50,000, to the dealers that continue to ignor this problem (with at least 1/2 the cash going to the victim), I believe that this problem would almost be corrected overnight. I did say "almost" as there will be a few that just won't care until they are hit with the penalty.
DC, you can contact me for more details on this M-F 8am-5pm. I'm going to hold my breath till you call....
DC, you can contact me for more details on this M-F 8am-5pm. I'm going to hold my breath till you call....
Are you sure the Recall was done right? You should not have to go through all of that to get the oil filter out! Check the pictures above to confirm that it was done correctly.
[/QUOTE]
The recall was done correct. (atleast the triangulation plate was put in the right way. I agree with Chuck 98RT/10 about the work looking sloppy, especially the welds. To me, the egine appeared to have shifted to right a little bit, possibly needs new engine mounts. Odd situation, but fortunately we were able to work through it.
[/QUOTE]
The recall was done correct. (atleast the triangulation plate was put in the right way. I agree with Chuck 98RT/10 about the work looking sloppy, especially the welds. To me, the egine appeared to have shifted to right a little bit, possibly needs new engine mounts. Odd situation, but fortunately we were able to work through it.
GTSnake
Enthusiast
I can't believe this is still going on. When I had my problems 4 months ago I thought I was the guinea pig and others would benefit from my experience.
I spoke to a lot of people at DCX and even got to the so called "special customer care" dept. The only thing they did was offer to have it fixed at a different dealer but never any type of compensation for the damage. It is clearly the fault of the manufacturer because the brackets were mislabeled in the recall kit. However each dealer has some responsibility in doing the common sense check before drilling or welding. DCX is very hesitant to offer any compensation because it would open up a flood of demands from incorrect installs. They are trying to keep it as quiet as possible but obviously it's getting louder and louder as more and more botched cars are showing up.
I spoke to a lot of people at DCX and even got to the so called "special customer care" dept. The only thing they did was offer to have it fixed at a different dealer but never any type of compensation for the damage. It is clearly the fault of the manufacturer because the brackets were mislabeled in the recall kit. However each dealer has some responsibility in doing the common sense check before drilling or welding. DCX is very hesitant to offer any compensation because it would open up a flood of demands from incorrect installs. They are trying to keep it as quiet as possible but obviously it's getting louder and louder as more and more botched cars are showing up.
"and yet another DC recall fu^kup"........
Coming to a theatre near you.....Stay tuned for the continuing saga of this epic story as more and more Vipers are in for routine maintenance, and someone says: "*** happened here". Hear the Viper tech say: "dem structions is hard to unnerstand" Hear the local DC dealership say "it's not our fault" hear DC say "we ain't payin for it". Hear Viper owners say: "my God, is ther NO end to the madness"
Stay tuned for more episodes of "DC's BIG RECALL FAUX PAUX"
THIS IN NO WAY REFLECTS TO THE DC DEALERSHIPS AND TECHS THAT NO HOW TO DO THIS RECALL AND DO SO PROPERLY AND SUCCESSFULLY
Coming to a theatre near you.....Stay tuned for the continuing saga of this epic story as more and more Vipers are in for routine maintenance, and someone says: "*** happened here". Hear the Viper tech say: "dem structions is hard to unnerstand" Hear the local DC dealership say "it's not our fault" hear DC say "we ain't payin for it". Hear Viper owners say: "my God, is ther NO end to the madness"
Stay tuned for more episodes of "DC's BIG RECALL FAUX PAUX"
THIS IN NO WAY REFLECTS TO THE DC DEALERSHIPS AND TECHS THAT NO HOW TO DO THIS RECALL AND DO SO PROPERLY AND SUCCESSFULLY
Viper Wizard
Enthusiast
: That's great!! One good thing and it took allot of fighting on my part
DC is now paying Dealers to repair the Recalls that are screwed up and charging back the time to the original Dealer that did it in the first place! "That's the part I like!"
Do it right the first time or don't do it at all!
Viper Wizard
Enthusiast
The instructions are right, the brackets where labled wrong! Now every package I open, someone has crossed out the label with a magic marker! DUH
I'm still working on my cloning. The batches are coming out with two left feet?
99 R/T 10
Enthusiast
Hey Chuck I'll take one of those "two left footed" clones
Viper Wizard
Enthusiast
Hey Chuck I'll take one of those "two left footed" clones
OK I'll pull one of the pile!
DChan415
Enthusiast
Chuck, would I be able to get the recall parts to fox the incorrectly installed gussets myself? Would there be a charge for the parts?
BadVenm
Enthusiast
I'm in the same boat. I don't want to take mine in, for fear of not having the car for weeks or months, as with others in my area, plus I hate the rivit look as does Chuck98.
I can't see just drilling out the rivits and leaving the holes.....Weak spots???
Keep us posted on what happens on the fix.
GTS Bruce
Enthusiast
I don't get it.WHY RIVETS?Just weld it in.Lots of competetent people out there that could weld it in place while stress releiving the area and keeping the frame straight.Rivets are for the incompetent non-welders.Should have the x-tra stupid holes welded up,ground down and the plates welded in place by someone competent.Of course the area will be repainted after repair.Any dealer that has mechanics that didn't notice that there was no-way to get the oil filter out should be abandoned at maximum speed. Bruce
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