KB Viper
Viper Owner
I wanted to say that this a awesome forum with true car enthusiasts that have a passion for the Viper. For anyone that didn’t know my Viper was officially bought back this past Tuesday and I ended up buying another ZR1.
I would like to say that the Viper is an amazing car that I did enjoy it up until the end but with the way my situation was handled I got a bad taste in my mouth from the Chrysler attorneys and buy back group and that is why I was bashing the Viper. So to set the record straight I do believe the interior & exterior styling, fit, and finish is a 10 and the car is wicked fast. I did manage to put 5,400 miles on mine while I had which was only 78 days so I did know the car well in that short period of time. And I honestly was going to get another Viper when I was given he option to have a repurchase or replacement but once I agreed that I wasn’t going to keep mine my case was transferred to a different department and that’s when my experience went south and it became me against the attorneys instead of them helping me get another Viper.
The one piece of feedback I would like to give SRT is this; If a Viper owners car is in for warranty work on multiple visits for the same issue, under 12 months old, and going to be at the dealer for more than a week waiting on parts with no ETA then there should be a factory owned Viper in every region of the country and that should be used as the rental so that owners like me that drive the car everyday can stay in love with the Viper. If they are not willing to do that than they should be willing to pull parts off the assembly line from a car that is going to a dealership with multiple Vipers in stock. My first visit was 3 days and they gave me a Chrysler 200, my second visit was 7 days and they gave me a Dodge Avenger, my third visit was officially 57 days and they gave me a Dodge Journey.
So I’m sorry for my bad mouthing of the Viper, I honestly would not have bought it for 152k (139k + tax, tag, and title) if I didn’t think it was an awesome American built machine, it’s just too bad mine was a lemon. But for anyone that thought I was being too picky about the paint transfer that was occurring on my driver’s door and rear brake duct, the issue was actually due to the driver’s door lip being 1/8th of an inch longer than spec and was always going to hit the brake duct and was starting to dent it. Add that to my window not staying rolled up, check engine light on, ECS light on, air bag light on (the parts to fix this took the longest almost 3 weeks), and the car being stuck in race mode the last 2 weeks I drove it I don’t believe any Viper owner would put up with that.
Kris
I would like to say that the Viper is an amazing car that I did enjoy it up until the end but with the way my situation was handled I got a bad taste in my mouth from the Chrysler attorneys and buy back group and that is why I was bashing the Viper. So to set the record straight I do believe the interior & exterior styling, fit, and finish is a 10 and the car is wicked fast. I did manage to put 5,400 miles on mine while I had which was only 78 days so I did know the car well in that short period of time. And I honestly was going to get another Viper when I was given he option to have a repurchase or replacement but once I agreed that I wasn’t going to keep mine my case was transferred to a different department and that’s when my experience went south and it became me against the attorneys instead of them helping me get another Viper.
The one piece of feedback I would like to give SRT is this; If a Viper owners car is in for warranty work on multiple visits for the same issue, under 12 months old, and going to be at the dealer for more than a week waiting on parts with no ETA then there should be a factory owned Viper in every region of the country and that should be used as the rental so that owners like me that drive the car everyday can stay in love with the Viper. If they are not willing to do that than they should be willing to pull parts off the assembly line from a car that is going to a dealership with multiple Vipers in stock. My first visit was 3 days and they gave me a Chrysler 200, my second visit was 7 days and they gave me a Dodge Avenger, my third visit was officially 57 days and they gave me a Dodge Journey.
So I’m sorry for my bad mouthing of the Viper, I honestly would not have bought it for 152k (139k + tax, tag, and title) if I didn’t think it was an awesome American built machine, it’s just too bad mine was a lemon. But for anyone that thought I was being too picky about the paint transfer that was occurring on my driver’s door and rear brake duct, the issue was actually due to the driver’s door lip being 1/8th of an inch longer than spec and was always going to hit the brake duct and was starting to dent it. Add that to my window not staying rolled up, check engine light on, ECS light on, air bag light on (the parts to fix this took the longest almost 3 weeks), and the car being stuck in race mode the last 2 weeks I drove it I don’t believe any Viper owner would put up with that.
Kris
Way to step up Chrysler, err Dodge, I mean SRT! That's freaking embarrassing. They definitely should have given you an SRT8 vehicle of some type. When I owned my Audi A8's I would get another A8 as a service loaner. Now that's customer appreciation.
