Well in the case I mentioned, actually all the cases, the purchases were new, not used, so I felt absolutely no need to inspect the vehicles. Plus Woodhouse has a reputation for not screwing up the prep on a new car. The 2 Vipers were ordered new by me and Bill was the best deal in the country by FAR, and it was more like 8-10k difference on a new 2000 over ANY dealer I could find east of the big river. New GTS's were NOT being discounted off sticker at the time. So although this was my first experience buying long distance, it certainly made sense. He also saved me tons on the extended warranty over what any east coast dealer was asking. I might have done as well with Chuck Tator, but he was not that well known on this board back in 99. And with all the positive comments regarding Bill here it was a no brainer to trust him to ship in an enclosed trailer. He also spent probably 5+ hours talking to me and educating me about the cars, as when I first contacted him I was not sure what I wanted RT10/GTS, used or new. As a matter of fact the first call I made to him was at the suggestion of some guys here because I had come on asking info about a few used cars. The suggestion was, call Bill, he loves to talk Vipers and you can pick his brain as long as you want and won't pressure you to buy from him. He gave me great info. told me one of the cars I had found was a great deal and I should pursue it and another one was a bad deal, talked to me for about an hour and did not even try to sell me a car! I eventually decided I wanted a new one and started shopping locally and kept hearing 6 months wait and over sticker prices, it did not take long for me to call Bill back as he was selling well below that level of arrogance and he could get the cars quickly as his pipeline was always full. I had the car in a few weeks at a great price and the warranty at a great price. My last great bit of confusion was RT/10 vs. GTS, I loved both and I spent my last 1/2 hour of conversation agonizing over that. Now this is in 1999.....Bill's final advice was get the GTS, when Dodge brings out the next generation in a few years it will be convertible only, the coupes will be gone for quite awhile. He had this figured out way back then. I never even MET him until VOI 7 and I was on my 3rd order for the SRT at that time, I managed to share a substantial amount of libations with him that week and felt like it's no longer just business, it's become friendship, so I will absolutely continue to support him. Just as Tony does his guy in Atlanta, Dan Robbins, I believe is his name, Chuck Tator has his legions of support too, as does John Gastman at Roanoke, and Tom Sessions in the Carolinas is also legendary. And I would buy a used Viper or anything else from ANYONE of the above list including Bill obviously, sight unseen. And that is one of the things the guys above are all famous for...representing used cars HONESTLY, when it rolls off the trailer it is BETTER than represented on the phone. And I think Bill led the way with pioneering that kind of used car trust. There are legions of guys here who have bought from the above group and unless you have talked to them you're never gonna get it, because the mantra about the bad car dealer is just so prevalent. You have to go through the buying experience with one of these guys to recognize how they are gonna change car sales by the way they treat the customer AND the way they have set themselves up to sell long distance.