Roe Racing Can't Reccomend A Good Tuner For There S/C...

[00prowler]

Roe Racing Can\'t Reccomend A Good Tuner For There S/C...

I called Dave at Roe racing last week to ask if there was a good tuner in my area. Dave informed me he could not reccomend anyone and didnt know who was good out there. Wow I find that hard to beleive. My car hasnt run 100% since I got it back 2 years ago. I have to run 105 octane at 6.50 a gallon or the car detonates, I toasted a sidesill on a bad tune, broke down on the highway and spent 500.00 getting sidesill repainted..a proper tune is critical on these blower cars. I want to add headers, roller rockers,etc, but paranoid to due to worrying about another bad tune. After spending over 10K at Roe I felt that was a pretty crappy answer...I have gotten nice response to my post on Roe tuners from Jeff Torrey and Chuck Tator...Its very sad that when you buy a expensive product like that they are clueless how to complete the job...AL

 

[big-n-italian]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

when i bought my car, it was transported half way accross the country for a fee that didnt break the bank. many tuners have been recommended on this site. have you looked into transporting your car to one of these guys and is this a possibility?

 

[got one]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

Well, might not be a reflection of Roe, but rather the lack of tuner talent in your area.

 

[00prowler]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

I will take it wherever it needs to go at this point within reason to get it dialed in...my rant is the way the question was answered when I called Roe...Bad customer service at its best...AL

 

[Joseph Dell]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

Dave's a flunkie. Talk to Sean and he'll take care of you.

And on an unrelated, related note, if you send me your program and describe your problem, (at what RPM it starts to detonate) i'm sure that I (or any other kind people who know the VEC2) can clear up your detonation issue.

JD

 

[big-n-italian]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

as a real estate agent i am asked sometimes to recommend a termite company for a purchase transaction. we are instructed to not recommend anyone in particular for liability reasons. is roe doing the same thing? ???

 

[Supercharged Vipermad]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

Sell your car....simple solution. Did you investigate BEFOREHAND to see what tuner options you had? Was Sean going to open a shop up the street from you? Wait...I rememer now...Sean is supposed to have ALL the answers, right?

What would you do if you had bought some other package? Had you left it stock you wouldn't be in this predicament, eh?

I, too, had some slight tuning issues....I consider that part of the package. I learned the software, got the help that was available (and still is....thanks Sean, Dave, Joseph...et al), and I have few problems (the one or two I have had were actually my fault). Most fun I've ever had.....ALL thanks, in part, to Sean and Dave.

Bad customer service my butt! More like ******* in a bunch and looking for someone (ANYONE) to blame.

As you can see....I have no sympathy for you.

 

[Drew728]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

Sent you a PM.

 

[Shelby3]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

Dave's a flunkie. Talk to Sean and he'll take care of you.

And on an unrelated, related note, if you send me your program and describe your problem, (at what RPM it starts to detonate) i'm sure that I (or any other kind people who know the VEC2) can clear up your detonation issue.

JD

Dave's children frequently read this board. They are shocked at your characterization of their father.

 

[Jerry Colpitts]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

00prowler. the New England Viper Club with about 8 Roe Blowers in it and a half a dozen other vipers with roe blowers that are not in the club. We all go up to F1 Dyno in Portland Maine he installs roe blowers and has tuned dozens. We do two Dyno and tune days a year for the club up there. Check them out at www.f1dyno.com Remember dave lives in florida and has never been to new england. F1 Dyno is an authorized roe dealer. Email [email protected] the owner his name is dave morill a club member and he has also built his own twin turbo system for his viper which is quite impessive. I and many club members have spent coutless hours there dialing our cars in. It is a great place. Tell dave morill i sent you. Any other questions just pm me i will be glad to help or email me at [email protected]

 

[drviperdds]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

Dave at SeanRoe is an official A$$, gives crampy answers when you called upon him on tech support.

 

[2002_Viper_GTS_ACR]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

Sell your car....simple solution. Did you investigate BEFOREHAND to see what tuner options you had? Was Sean going to open a shop up the street from you? Wait...I rememer now...Sean is supposed to have ALL the answers, right?

What would you do if you had bought some other package? Had you left it stock you wouldn't be in this predicament, eh?

I, too, had some slight tuning issues....I consider that part of the package. I learned the software, got the help that was available (and still is....thanks Sean, Dave, Joseph...et al), and I have few problems (the one or two I have had were actually my fault). Most fun I've ever had.....ALL thanks, in part, to Sean and Dave.

Bad customer service my butt! More like ******* in a bunch and looking for someone (ANYONE) to blame.

As you can see....I have no sympathy for you.

Tony/Vipermad,

When did you get so Bitter Dude? wow. I'm not knockin on you, but man you really seem to be mad at people a lot on this site. Which was/is the real you? The moderator who pretty much stayed outta peoples sheet but did a good job balancing stuff, or this new guy that seems opinionate to high hell and doesnt mind slappin the taste outta someones mouth if he doesnt agree with them?

And yes, I get the irony of ME asking this question, but seriously just curious why the personality/attitude change? I'm not interested in fighting with ya, cuz i have agreed with 90% of the people you gave sheet to, but curious none the less.

Jon

 

[RedEnuf93]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

Always a good idea to find out FIRST the tuners and installers before purchasing a product like this.

I cannot see how it is Sean's fault that Connectticut lacks good tuners...
I would be willing to drive 2-500 miles (in ONE direction) to find a tuner.

If they cannot recommend anyone in CT area, then what kind of answer you want?

 

[Supercharged Vipermad]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

I just think the guy is wrong to complain about Sean at this point in time. He should have KNOWN what he was getting himself into, IMVHO, and then to complain about so-called lack of support (when I, and many others, have experienced the OTHER extreme) seems a little over-the-top.

Roe Racing, in general, has bent over backwards for many of their blower customers....I just can't see them folding their arms and blinking their eyes....and magically making a Roe Dyno and Tune shop appear next door to this guy.

Sorry John....I'll try to be a little nicer.

Like RedEnuf93 said:

I cannot see how it is Sean's fault that Connectticut lacks good tuners...

Guess I should have just written THAT and left it!!

 

[ViperRichRT10]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

Well, I don't send many replies but I must on this one. Sean and his team are great guys that go out of the way to help. They even volunteer to help people they don't know on what should be a much needed day off. I can speak from my personal experience as they have gone out of the way to help me. There is no possible way Dave can know where the best tuner is in every town in the USA! There are plenty of people willing to help if you ask. It seems from one of the responses to this thread that there are even people in your local club willing to help if you would only ask. If I were Sean, who it appears you have not spoken to personally, I would place you on the DO NOT HELP LIST from this post just due to the way you went about addressing your problem. I too had some tuning issues and called Sean. Sean has gone far out of his way to help me.

Good Luck!

 

[plumcrazy]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

DITTO...well said rich

 

[00prowler]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

Let me clarify a little on this subject. I do realize that there is a lack of tuners in this area. I wish Macedo was in the next town over but its not..And yes I did enough research in regards to tuning a Roe S/C...It seems like there are plenty of good tuners around my area from some of your kind help. When you call the people that make the product and cant give an answer on who can help finalize the most important part of the products installation, that my friends is poor customer support plain and simple. I think if had talked to Sean the question would have been adressed properly. When I call there the person on the other end represents Roe Racing and that was a poor representation to me..AL

 

[V10SpeedLuvr]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

I don't have a blower and thus have never needed Roe's tuning assitance, but I have called Dave a couple times on different subjects (one was about a idle hang fix and didnt even involve any parts I had bought from them) and Dave always helped me out. He even went as far to call the dealership that was working on my car one time to help them out!

 

[00prowler]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

If I called Roe and Dave said F1 (or similar) has tuned many Roe cars and is an authorized dealer this post would never exist. I cant beleive that he would be unaware that this place could not be a good place to send a customer to....I asked him in my area (New England) not in just CT...I am buying B&B headers,T&D roller rockers,pushrods,aluminum radiator,fan upgrade,etc this week guess who I'm not buying them from...AL...

 

[Mccarlin]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

There is only ONE place i'd take my car to get tuned and worked on and that's {PBJ performace by joe). Donovan has tuned and installed more Roe kits than Roe themselves.
My car drives like stock with the Roe after PBJ worked their magic. The price was just right too

Good luck!

 

[BlueGTS]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

First, the name of the shop is ROE Racing. If you are not talking to Mr. Roe about technical issues then you are not talking to the right person. Dave is a nice guy and I have talked to him dozens of times, but he is not versed in the VEC2. When I have a tuning question I ask for Sean. I have talked to Sean many times at over 20 minutes per call discussing tuning and he does an amazing job. Above that if you email him your graphes he will make suggestions and email you back in 24-48 hours.

I just want to make this clear to other prospective customers reading this thread, Sean Roe and his customer service is the reason I bought a twin screw blower over a centrifical. I knew if I had an issue I could call or email Sean and he would assist 100%, and he has.

 

[Steve 00RT/10]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

I called Dave at Roe racing last week to ask if there was a good tuner in my area. Dave informed me he could not reccomend anyone and didnt know who was good out there. Wow I find that hard to beleive. My car hasnt run 100% since I got it back 2 years ago. I have to run 105 octane at 6.50 a gallon or the car detonates, I toasted a sidesill on a bad tune, broke down on the highway and spent 500.00 getting sidesill repainted..a proper tune is critical on these blower cars. I want to add headers, roller rockers,etc, but paranoid to due to worrying about another bad tune. After spending over 10K at Roe I felt that was a pretty crappy answer...I have gotten nice response to my post on Roe tuners from Jeff Torrey and Chuck Tator...Its very sad that when you buy a expensive product like that they are clueless how to complete the job...AL

Unless your car has a bunch of extra stuff on it you don't mention in your post, I don't understand why you can't tune it yourself? I knew nothing about doing any of this prior to buying a Roe kit last winter. There's not a Roe tuner within 400 miles of here. With Sean's guidance, I am more than satisifed with the tune on my car. Have I eked every last bit of power out of it?--probably not, but I can tell you it feels stronger to me than the dyno tuned car we picked up in August. We put over 9,000 trouble free miles on the SC this past summer including some track time. I've made 3 cards for different temp ranges and will finish 'fixing' the dyno tuned car in the spring. Perhaps the fact that both cars are only 5 pounders (no water/****) makes it a easier job. I didn't mess with the spark at all. I'm more than satisfied with the stock spark curve he sent me and getting my AFR to 11.5.

From the research I did prior to buying the Roe, the GEN II Paxton kit is not for the inexperienced to install. The Roe kit, in addition to instant low down power, can be installed and tuned by novices like me with excellent results. I was/am more than satisfied with my Roe experience. He is a great asset to the Viper community.

I would also not expect him to know, or recommend, every qualified tuner in all 50 states. How would he acquire this information?

Steve

 

[GTSnake]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

First, the name of the shop is ROE Racing. If you are not talking to Mr. Roe about technical issues then you are not talking to the right person. Dave is a nice guy and I have talked to him dozens of times, but he is not versed in the VEC2. When I have a tuning question I ask for Sean. I have talked to Sean many times at over 20 minutes per call discussing tuning and he does an amazing job. Above that if you email him your graphes he will make suggestions and email you back in 24-48 hours.

I just want to make this clear to other prospective customers reading this thread, Sean Roe and his customer service is the reason I bought a twin screw blower over a centrifical. I knew if I had an issue I could call or email Sean and he would assist 100%, and he has.

Yeah, I have to agree. I considered the centrifugal over the twin screw when I evaluated both systems. The over riding factor why I chose the screw is the customer service and support. If it wasn't so good I would have gone with the centrifugal because of the intercooler.

 

[whitebluevipe]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

i don't think you can blame roe about not knowing a good tuner in your area. i don't know any great tuners, mechanics, or autobody guys in my own area and i have lived here my whole life...

 

[JUCD VPR]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

PBJ in St.Louis is an Awesome tuner! Like others have said IF there isn't a tuner in your area then you'll just have to ship it somewhere, its as simple as that.

 

[2002_Viper_GTS_ACR]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

I just think the guy is wrong to complain about Sean at this point in time. He should have KNOWN what he was getting himself into, IMVHO, and then to complain about so-called lack of support (when I, and many others, have experienced the OTHER extreme) seems a little over-the-top.

Roe Racing, in general, has bent over backwards for many of their blower customers....I just can't see them folding their arms and blinking their eyes....and magically making a Roe Dyno and Tune shop appear next door to this guy.

Sorry John....I'll try to be a little nicer.

Like RedEnuf93 said:

I cannot see how it is Sean's fault that Connectticut lacks good tuners...

Guess I should have just written THAT and left it!!

All good.. and No dont be a little nicer, who else would I be able to get people ban with ?

Jon

 

[CitySnake]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD *DELETED*

Post deleted by CitySnake

 

[Tusc]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

WHATEVER YOU DO, DO NOT TAKE IT TO J&M in MANCHESTER!

Biggest bunch of frauds I've ever come across. Had a friend a few years back who was an enthusiast, not mechanically minded, and brought his used Mustang to them because another non-mechanically inclined friend said it didn't feel like it was running right. Mike at J&M sprayed carb cleaner down the intake of a 90k mile car, let it sit there for 20 minutes, and told him that if it starts and blows black crud out that he'll need to be installing a new engine.... he said this straight-faced to the guy who just got married and bought a condo... no loose cash. He also charged the kid $80 to spray the carb cleaner and shovel the BS. (The real problem was that the car had some ancient plugs/wires that needed to be changed). The owner actually tracked me and my friend down after reading a post I put up about the situation and tried to go after me on the phone. So... yeah... just steer clear of that place.

Portland is only about a 2 hour drive from Vernon. I worked up in Scarborough at a place called Piper Shores one Fall and could get from door to door in under 3 from Wallingford.

Good luck with the tune.

Other than the VEC2 and the custom cards, have you thought of installing a DFI system on the car? I've had very good experiences with Cartek in NJ tuning DFI systems.

 

[mntngts99]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

I called Dave at Roe racing last week to ask if there was a good tuner in my area. Dave informed me he could not reccomend anyone and didnt know who was good out there. Wow I find that hard to beleive. My car hasnt run 100% since I got it back 2 years ago. I have to run 105 octane at 6.50 a gallon or the car detonates, I toasted a sidesill on a bad tune, broke down on the highway and spent 500.00 getting sidesill repainted..a proper tune is critical on these blower cars. I want to add headers, roller rockers,etc, but paranoid to due to worrying about another bad tune. After spending over 10K at Roe I felt that was a pretty crappy answer...I have gotten nice response to my post on Roe tuners from Jeff Torrey and Chuck Tator...Its very sad that when you buy a expensive product like that they are clueless how to complete the job...AL

Are you and Kenny related ???

 

[Jeff Torrey]

Re: Roe Racing Can\'t Reccomend A Good Tuner For There S/C...SAD

Al- Talk to Jerry Colpitts, he has Sean Roe's cell phone on his Speed dial. Has helped a dozen people in the New England Area get their cars tuner issues worked out, He knows his stuff.