BigCarrot
Enthusiast
Recently I needed some wheels and tires for one of my vehicles. I called John Hennessey at Hennessey Performance and they did a great job taking care of me. Thanks HPE for your help!
He was the first Viper tuner back in the days. He was featured in all the magazines of the time with his Viper Venom packages called Venom 500/550/600 for $10K/20K/30K respectively. Then one day, things went south and he started taking money without delivering the goods. Eventually word of mouth via the VCA brought an end to Hennessey's business with the Viper community. If you typed Hennessey in the old forum, you would get ********.Well what exactly did John Hennessey at Hennessey Performance do?
He was the first Viper tuner back in the days. He was featured in all the magazines of the time with his Viper Venom packages called Venom 500/550/600 for $10K/20K/30K respectively. Then one day, things went south and he started taking money without delivering the goods. Eventually word of mouth via the VCA brought an end to Hennessey's business with the Viper community. If you typed Hennessey in the old forum, you would get ********.
There's your history lesson.
Moderator:
Please leave Hennessey the way it is. It's better reading his name than calling him the H-word.
My advice is whether you deal with John or any other tuner, get your prices, scope of work, and timetable in a written contract. Communicate with them regularly, but not annoyingly so, and don't let deadlines or costs get past what was agreed without written addendum. Then you'll stay friends with your tuner.
I think this has more to do with filters not being re-enabled YET, then it is the allowance of the Hen-Ass-c name in the forums.
I don't think the VCA even dented his Viper business (at least not as much as the emergence of other Viper tuners did). A magazine article recently put Hennessey's annual gross sales at over $4 million.
I've done business with John and had good experience. That said, I am neither denying nor minimizing what happened in the past. I am saying that John is not---by far---the only Viper tuner to ever have ripped off or be sued by a customer. He is unfortunately the only one who's name the former administrator of the website saw fit to censor. Good riddance to that policy and those behind it.
My advice is whether you deal with John or any other tuner, get your prices, scope of work, and timetable in a written contract. Communicate with them regularly, but not annoyingly so, and don't let deadlines or costs get past what was agreed without written addendum. Then you'll stay friends with your tuner.
Kenny
A slight correction. I don't have a dog in this fight nor do I want one at this point, but his name was not censored only by the former administrator of this site. It was censored by the web committee with the approval of the national officers. The problem was deemed to be that large at the time.
There were multiple considerations to that censorship and only the asteriks are undone re that policy at this time and only because your two friendly admins were drunk with power at 5am when we finished lighting this version up. We could be reversed by the comm. or the national officers.
So if as I suspect from all I have read in the past several years John wants to move forward he might consider pulling the strings a bit tighter on a few of his customers here who want to bring the whole thing up again or gloat at this change. Looking at this thread it would appear to me that there is as much negativity to be exposed as there is new publicity to be gained. That by the way was another reason for the policy, the converstaions caused so much anger from the opposing camps that it became a serious moderation problem.
Perhaps we should all just reflect quietly on the evolving changes and not let the disussions drop down to gloating or finger pointing about the the past.
John might even agree that would be in his best business interest anyway.
If you're referencing me, my strings aren't pulled by John Hennessey. I've got no interest in him or his business and I can assure you that he has absolutely no control over anything I do or say.
With that out of the way, I've got to say that I what I am really celebrating is the end to an unfair and discriminatory policy that one company took the brunt of. If the web committee is going to hold McCarthy style hearings of who to put on their censor list for screwing customers, please post the requirements and make them a sticky. I'm sure we've all seen the recent lawsuit posted at Viper Alley involving one tuner and everyone has had to endure the recent and prolonged Ohio-Florida episode, so I'm sure you'll have plenty of petitioners lining up.
Again, my posts are not meant to be inflammatory or offensive---rather I am celebrating the new day brought about by our web committee who has given us new technology and common sense rules to abide by.
History is what it is, gentlemen. Perhaps as a lawyer I tend to be more keenly aware of the public records than most, but I have little sympathy for anyone who does not avail themselves of the courthouse records of the county in which their tuner is domiciled prior to sending them a vehicle and tens---perhaps hundreds---of thousands of dollars in addition to outlining the rights and obligations of both parties in a binding contractual agreement. As another lawyer and I discussed a number of months ago regarding the protracted whining of one individual, if a tuner took advantage of me, the only thing I would be posting on the internet would be a copy of the final money judgment.
Finally, in the even that anyone was disgruntled by my "Want to put money on that?" comment, I will offer the same explanation as above---I've got enough confidence in our web committee based upon recent performance that I'd be willing to place a wager on them continuing to do the right thing.
Kenny
I don't think the VCA even dented his Viper business (at least not as much as the emergence of other Viper tuners did). A magazine article recently put Hennessey's annual gross sales at over $4 million.
I've done business with John and had good experience. That said, I am neither denying nor minimizing what happened in the past. I am saying that John is not---by far---the only Viper tuner to ever have ripped off or be sued by a customer. He is unfortunately the only one who's name the former administrator of the website saw fit to censor. Good riddance to that policy and those behind it.
My advice is whether you deal with John or any other tuner, get your prices, scope of work, and timetable in a written contract. Communicate with them regularly, but not annoyingly so, and don't let deadlines or costs get past what was agreed without written addendum. Then you'll stay friends with your tuner.
Kenny
Kenny, don't get me started on our screwed up "justice" system.
Appreciate your confidence but I just can't let a couple of those comments slide
Take your own advice and do a little research on court records and Better Business filings. All this happened before you were here. There was a TIDAL wave of complaints AND a tidal wave of documented legal action to back up the complaints. Indeed as a lawyer please appreciate that the volume of litigation proceeding was enough for the club to not only distance itself from the tuner but to try and tamp down discussion on the board for fear of being drawn in. I say again, do the research, this was in no way similar to any of the other situations that have arisen with other tuners both with respect to the number of filings and the level of the allegations.
There were no McCarthy style hearings as you say but a reasoned response by National Officers and the comm. to the voluminous complaints and litigation. And with respect to the "unfair and discriminatory practice" comment a careful reading of the bylaws will reveal not only that they were followed in this instance but that the officers had no recourse but to follow them.
If the search engine now works you might also avail yourself of the many threads relating to this and if you do so you will find that the acrimony was so bad that it was impossible to moderate. Waaay before I had a wand so I was only a reader but I remember it well.
John has admitted to these circumstances and to his great credit has worked tirelessly to turn things around and he seems to be making incredible gains in that regard but I doubt even he would say that he did not understand the original action as it was taken by the club. But I think we would all agree the asterik thing was a bit silly and that's why it's gone.
I think you and I are on exactly the same page in our views---mine is that people with enough means to afford a Viper should also have enough sense to protect themselves from being taken advantage of without the involvment of the club. Caveat Emptor.
To be fair Kenny, it isn't unreasonable that one would think dozens of cover spreads and articles published in national magazines would add substantial merit to a tuner's reputation. We have now learned that that isn't the case, thanks to the internet.
As for researching public records it wasn't so easy to do "pre-internet." Gore might have created the internet but it really didn't get rolling until circa 2000. Not to mention the legal ease in all those documents is barely decipherable for the average guy.
I'm all for caveat emptor, but within reason.
I think you and I are on exactly the same page in our views---mine is that people with enough means to afford a Viper should also have enough sense to protect themselves from being taken advantage of without the involvment of the club. Caveat Emptor.
Chuck, it may be my opinion, but if you're going to send someone a $50k+ car and $20k+ in cash, you should have an attorney in the tuner's locality review the agreement presented to you by the tuner (or draft one if none is presented) and check the tuner out. This would only cost a few hundred bucks and would save a world of heartache. It's not an internet thing, or a trust issue, it's a just protect your intrest thing.ok, i GOTTA ask. who here that has taken their car to a tuner actually did this? is there a "standard" agreement out there? has anyone actually used one? what are some of the details in the agreement? say for instance if the car isnt done by "x" date, what happens?
i am not questioning what you are saying kenny, but most people here know that i am having a tuner problem right now and i would like to try and avoid any problems in the future, and i am simply looking for a possible solution.
you've increased your chances of recovering by about 10000%.